What 67 owners told NHTSA about the 2024 Ford Maverick Later Release

This is a supplemental filing to my existing NHTSA complaint #11715308. I am requesting that the Office of Defects Investigation open a formal Preliminary Evaluation into the 2024 Ford Maverick Hybrid braking system. Since my original complaint, the following has occurred: Ford Motor Company denied my claim on April 2, 2026 through a three-sentence letter from a paralegal at Erskine Law PC in Michigan. The denial addressed none of the evidence submitted including repair orders, fault codes from Ford's own OASIS system, a recorded call proving warranty claim suppression, and a notarized sworn statement. The vehicle now has 107,982 miles. The ABS defect remains unrepaired after four attempts and over 50 days out of service. Active fault codes C052E and U0418 were confirmed in Ford's OASIS system when the vehicle was returned unrepaired on January 28, 2026. Ford has already issued Recall 25V787000 for brake booster ECU overheating causing loss of brake power assist in Maverick vehicles, demonstrating prior corporate knowledge of braking defects in this model line. There are currently 149 brake-related complaints in the NHTSA database for the 2024 Ford Maverick with no open ODI investigation. On [XXX], the braking defect caused a collision (APD Crash Report [XXX], no driver error assigned). I have a notarized sworn statement linking the collision to the unrepaired defect. I have concurrent active complaints with the NM Department of Justice (XXX), BBB AUTO LINE (XXX), FTC (#XXX), CFPB (#XXX), and Ford's internal SpeakUp ethics program (#XXX). I am formally requesting ODI review of the 2024 Maverick Hybrid braking system given the volume of complaints, the existing recall on related models, and Ford's documented refusal to repair my vehicle despite confirmed fault codes in their own diagnostic system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11731032

I am reporting a recurring safety-critical failure. On two separate occasions, the vehicle has experienced a total electrical and mechanical shutdown while in operation. During these events, the 12V power system fails completely, turning off all instrumentation and, most critically, the electronic power brake assist. This results in a 'hard pedal' condition where the vehicle is nearly impossible to stop without extreme physical force. The first instance occurred at road speeds, forcing an emergency maneuver into a turning lane to avoid traffic. The second instance occurred while reversing, causing the vehicle to lose all braking and propulsion and roll into a busy road resulting in a near-miss collision. The vehicle is currently unsafe to drive as the shutdowns are intermittent and occur without warning.

NHTSA ODI 11726612

RITICAL BRAKING FAILURE & DEALER NEGLIGENCE: The vehicle exhibits a violent shudder and loss of deceleration during the hand-off between regenerative and friction braking. This defect was first reported to the dealer (Rich Ford) at 35,399 miles (RO #[XXX]) within the Bumper-to-Bumper warranty but was not repaired. THE INCIDENT: On [Insert Date], the braking system failed to decelerate the vehicle during a traffic slowdown. The pedal vibrated violently, and the vehicle did not stop. I was forced to swerve across two lanes of traffic onto the shoulder to avoid a high-speed rear-end collision. DEALER NEGLIGENCE: The vehicle was in dealer possession from Jan 12–28, 2026 (16 days). Odometer records prove they only test-drove it for 7 miles. They failed to apply known TSB 23-2209 (Hybrid Shudder) and released the vehicle to me despite active internal ABS Pump Control Codes (C052E and U0418) recorded in the vehicle logs on Jan 22, 2026. REPORTING IRREGULARITY: The dealer coded this latest safety attempt as "Routine Maintenance/Flush" rather than a safety repair, effectively hiding the defect history from the manufacturer and my warranty provider to avoid Lemon Law liability. The vehicle remains unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11715308

my daughter rear-ended another driver as she was entering a turn lane. Moments prior to the accident, she described what sounds like a brake booster failure. There was no indication the AEB system activated and only the airbag at her feet deployed. She hit the car in front of her at ~35 mph. 1. Brake system failure - yes, it is currently available for inspection 2. Car failed to stop and resulted in an accident. Luckily no-one was seriously injured. 3&4 car has not be examined by anyone, yet. Trying to figure out who best to look at the vehicle. 5 unknown

NHTSA ODI 11712661

6-18-25, driving at 20 mph in my neighborhood, applied brakes and pedal sank to the floor with no pressure. Pumped approximately six times with no pressure. On the last pump, I got severe juddering through the truck ( felt similar to an ABS activation) still no pedal pressure, but it did stop. Upon shutdown and restart, pedal was back to normal. Obvious safety issue as it would have caused a collision had I been on anything other than a quiet street. There were no warning lights on the dash and no fluid leaks. This is a new truck with 470 miles on it. Vehicle is currently at a Ford dealership. As of this writing no diagnosis.

NHTSA ODI 11667932

Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss sound of like a vacuum or pressure lost. Reported a claim to insurance company. I never observed any indication of faults. Had truck toed to Greiner Ford to be inspected and or repaired. They said they could not find anything wrong with brake system or electronics. Since the incident I have reviewed by Ring camera video of that day and noticed that the DRL lights were flashing like a turn signal light which are not supposed to do. Truck is presently at Greiner Ford Collision Center for repair of damage to drive side rearend. I will have Greiner reinspect once collision damage is repaired and advise them of the flashing DRL's Other problems encountered prior to this incident: 1. Several times with adaptative cruise on and lane departure on there has been several notifications of cancelations were noted. 2. Several times horn has sounded when opening door with truck turned off. 3. Pre collision notification without anything in front of truck. I will also note that after receipt of new vehicle, approximately 1 to 2 months the truck was updated with new software.

NHTSA ODI 11619446

New 2024 Ford Maverick. 12,000 miles. At around 10K miles, a factory recall regarding the firmware driving the brake light system was performed. This has 'broken' the factory installed trailer braking system that applies braking to an attached trailer with electric brakes. This is very dangerous, since failed trailer braking can cause a severe accident. The factory system shows alerts on the dash: when a trailer is electrically connected to the truck, the system responds with "Trailer connected". And now, that same message appears, but as soon as you apply brakes, either physically or by the factory system, an alert says, "Trailer disconnected". This never happened before the recall was performed. Also, If you connect the trailer and the system says "trailer connected", if you adjust the braking 'gain' in the cab of the truck, the system says "no trailer", and yet the other alert says "trailer connected". This is a computer firmware fault. This has been recorded by other owners online.

NHTSA ODI 11611933