What 67 owners told NHTSA about the 2024 Ford Maverick Later Release

This is a supplemental filing to my existing NHTSA complaint #11715308. I am requesting that the Office of Defects Investigation open a formal Preliminary Evaluation into the 2024 Ford Maverick Hybrid braking system. Since my original complaint, the following has occurred: Ford Motor Company denied my claim on April 2, 2026 through a three-sentence letter from a paralegal at Erskine Law PC in Michigan. The denial addressed none of the evidence submitted including repair orders, fault codes from Ford's own OASIS system, a recorded call proving warranty claim suppression, and a notarized sworn statement. The vehicle now has 107,982 miles. The ABS defect remains unrepaired after four attempts and over 50 days out of service. Active fault codes C052E and U0418 were confirmed in Ford's OASIS system when the vehicle was returned unrepaired on January 28, 2026. Ford has already issued Recall 25V787000 for brake booster ECU overheating causing loss of brake power assist in Maverick vehicles, demonstrating prior corporate knowledge of braking defects in this model line. There are currently 149 brake-related complaints in the NHTSA database for the 2024 Ford Maverick with no open ODI investigation. On [XXX], the braking defect caused a collision (APD Crash Report [XXX], no driver error assigned). I have a notarized sworn statement linking the collision to the unrepaired defect. I have concurrent active complaints with the NM Department of Justice (XXX), BBB AUTO LINE (XXX), FTC (#XXX), CFPB (#XXX), and Ford's internal SpeakUp ethics program (#XXX). I am formally requesting ODI review of the 2024 Maverick Hybrid braking system given the volume of complaints, the existing recall on related models, and Ford's documented refusal to repair my vehicle despite confirmed fault codes in their own diagnostic system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11731032

my daughter rear-ended another driver as she was entering a turn lane. Moments prior to the accident, she described what sounds like a brake booster failure. There was no indication the AEB system activated and only the airbag at her feet deployed. She hit the car in front of her at ~35 mph. 1. Brake system failure - yes, it is currently available for inspection 2. Car failed to stop and resulted in an accident. Luckily no-one was seriously injured. 3&4 car has not be examined by anyone, yet. Trying to figure out who best to look at the vehicle. 5 unknown

NHTSA ODI 11712661

While driving my 2024 Ford Maverick on a highway at approximately 65 mph, the vehicle suddenly lost power to the front wheels while passing a slower-moving vehicle. This caused the truck to jerk and decelerate rapidly in the oncoming lane, forcing me to veer back into my original lane abruptly. In doing so, I narrowly avoided a head-on collision, but the sudden maneuver caused the driver behind me to swerve off the road to avoid a rear-end collision. As a result, that vehicle went into a ditch and struck a small embankment. Three people inside suffered injuries, one with a fractured wrist, another with whiplash, and the third sustained a concussion from the impact. Emergency crews responded to the scene, and all injured individuals were transported to the hospital for evaluation. Despite the severity of the incident, there was no physical damage to my Maverick, as I was able to regain control and come to a stop safely on the shoulder. The cause was later determined to be a failure of the front driver-side CV axle and associated drivetrain components. Ford service technicians confirmed the mechanical failure after inspection. There were no warning lights, dashboard alerts, or fault codes prior to the failure. Intermittent clicking sounds during acceleration and turns had been occurring since around 3,500 miles, but the dealership initially dismissed them as normal. The full failure occurred at approximately 4,200 miles. Ford has not issued a recall or technical service bulletin related to this, though the dealer acknowledged similar reports from other Maverick owners. The failed parts remain in possession of the dealership and are available for further inspection.

NHTSA ODI 11666671

The contact owns a 2024 Ford Maverick. The contact stated that while driving approximately 50 MPH and making a left turn, the steering wheel became difficult to turn a causing the driver to crash into a field fence with barbed wire at a 90-degree angle, where it came to a stop. No injuries were reported, and no police report was filed. The vehicle was driven to the local dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,500.

NHTSA ODI 11654059

On 01 February 2025, my 2024 Ford Maverick XLT was involved in a front-end collision where two critical safety systems failed: 1.Airbag System Failure: The airbags did not deploy despite a significant front-end impact. This component is still available for inspection upon request. 2.Forward Collision Sensor Malfunction: The front collision sensor system failed to detect the obstacle and did not engage automatic braking, which contributed to the severity of the crash. This system is also available for inspection. Safety Risk: Due to these failures, my wife was hit in the chest by the force of the impact, and our dog was thrown inside the vehicle. My wife may have sustained internal injuries or bruising as a result. The failure of both the airbag system and collision avoidance system put our safety at serious risk. Problem Confirmation: The issue has not yet been confirmed by a dealer or service center because my insurance company (Progressive) is scheduled to inspect the vehicle on Monday. I will update this report if additional findings are confirmed. Inspection Status: The vehicle has not yet been inspected by the manufacturer (Ford), but I have reported the issue to them for investigation. The vehicle will be inspected by insurance representatives to assess the damage and possible system malfunctions. No police report was filed at the time of the accident. Warning Signs Prior to Failure: There were no warning lamps or error messages prior to the failure. The vehicle was operating normally until the moment of the collision.

NHTSA ODI 11640132

The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention) however, the part to do the recall repair was not yet available. One day in an attempt to exit a gas station, the contact realized he had pulled out too far into oncoming traffic. As the contact was reversing the vehicle, the backup camera froze which resulted in the contact hitting a vehicle that had quickly pulled up behind him. No injuries were reported and a police report was not filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair which resulted in the accident. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 4,500. VIN tool confirms parts not available.

NHTSA ODI 11637366

Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss sound of like a vacuum or pressure lost. Reported a claim to insurance company. I never observed any indication of faults. Had truck toed to Greiner Ford to be inspected and or repaired. They said they could not find anything wrong with brake system or electronics. Since the incident I have reviewed by Ring camera video of that day and noticed that the DRL lights were flashing like a turn signal light which are not supposed to do. Truck is presently at Greiner Ford Collision Center for repair of damage to drive side rearend. I will have Greiner reinspect once collision damage is repaired and advise them of the flashing DRL's Other problems encountered prior to this incident: 1. Several times with adaptative cruise on and lane departure on there has been several notifications of cancelations were noted. 2. Several times horn has sounded when opening door with truck turned off. 3. Pre collision notification without anything in front of truck. I will also note that after receipt of new vehicle, approximately 1 to 2 months the truck was updated with new software.

NHTSA ODI 11619446