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What 19 owners told NHTSA about the 2024 Ford Explorer Gas
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 19 complaints match · Seats · clear filters
Jan 19, 2026Electrical systemSeatsEngine
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. • yes , been checked by dealership (4) times in service department. •yes, every code on the dash has appeared and lasted a total 20 minutes and car went into limp mode. Couldn’t turn car on or off. First happen in Dec 2025. There has been multiple issues with this vehicle since I bought it from the first month.
NHTSA ODI 11711981
Nov 19, 2025Seats
The headrest on the third row is locked in the upright position and won't fold down. I've looked online and it seems to happen in every ford explorer in the current generation, 2020+. I see hundreds of complaints online. Across the forums and reddit.
NHTSA ODI 11700304
Working with the data? Download all 19 complaints as CSV · fetched from NHTSA July 20, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2024 Ford Explorer Gas verdict →