What 275 owners told NHTSA about the 2024 Chevrolet Silverado 1500

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 55 MPH, the vehicle started jerking and shuddering before it stalled. There was an abnormal grinding sound coming from the engine compartment. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. The manufacturer was informed of the failure. The failure mileage was 13,222.

NHTSA ODI 11728826

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11689108

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 40 MPH, there was a chirping sound coming from the engine. A dealer was contacted. The contact pulled over to the right side of the road and waited for tow truck assistance. The vehicle was towed to the residence and then towed to the dealer the following day to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred at least two or three times per week. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 27,900.

NHTSA ODI 11686367

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud ticking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.

NHTSA ODI 11680846

The contact owns a 2024 Chevrolet Silverado 1500. The contact called to inquire about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) however, the VIN was not included. The contact believed that the vehicle should have been included in the recall based on the chassis number; however, the manufacturer declined based on the VIN, even though the part number matched the recalled part. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not included int the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11676878

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11673337

See attached document for complaint.

NHTSA ODI 11672415

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11672292

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671088

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669104

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 43-50 MPH, the vehicle hesitated, and the transmission shifted hard. There was an abnormal clunking sound coming from the vehicle. The engine warning light was periodically illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 200. VIN tool confirms parts not available.

NHTSA ODI 11669178

The contact owns a 2024 Chevrolet Silverado 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11665712

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started making abnormal sounds under the floorboard. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer and was informed that the vehicle was operating normally. The vehicle was not diagnosed or repaired. The contact stated that vehicle experienced loss of acceleration with abnormal sounds coming from the vehicle and the vehicle was taken back to the same dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was informed of the failure. The failure mileage was approximately 13,500.

NHTSA ODI 11664929

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.

NHTSA ODI 11659447

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3.

NHTSA ODI 11659168

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH and hauling a trailer, the "DEF Empty, Refill Now" message displayed, while the Diesel Exhaust Fluid (DEF) system was full. The failure reduced the power and speed. The vehicle was taken to the dealer and a second dealer, Young GMC of Burley (325 Overland Ave, Burley, ID 83318), where it was determined that the Diesel Exhaust Fluid (DEF) system would not function properly while hauling a trailer. The contact was informed that there were no repairs available for the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

NHTSA ODI 11651278