What 35 owners told NHTSA about the 2024 Acura MDX

on [XXX], I was trying to park under the shade of a tree when the vehicle suddenly surged forward, ran through the back of a big concrete dumpster retaining wall, pushed the dumpster at least 3 to 4 feet forward. It all happened so fast, I was left puzzled about why the brake failed and caused the accident and property damage. Luckily there was no personal injury to me nor anyone else, my car video showed that I narrowly missed 2 Hispanic young men standing near the dumpster ! Since the car is still under warranty, my plan was to get the car checked out by the dealership mechanic after the body shop finished with the $18,000 repair job. Then on 7/31/2025 I received a recall notice from Honda about BRAKE PEDAL PIVOT PIN may not have been staked during production. I immediately contacted State Farm and Honda. On 8/6/2025 A Honda representative, Mr. Noah, called and advised to have the car inspected by dealer for recall issue. I did not agree to it due to what I believed to be a conflict of interest : since the dealer is part of the same network with Honda ! Noah then suggested to get State Farm to request an EDR download of specific data providing insights into what happened before , during and after a collision. or I can order one myself. In accident cases involving vehicle recall, the manufacturer is considered a key party when it comes to investigation, why we consumer need to foot the bill knowing that ordering EDR is not assigned to a single party! It has been more than 3 months now since the accident, and my car is still sitting at the auto shop waiting for an EDR its data might have already been overwritten !! I have never heard from Honda again after 8/6/2025 !! They just ignored my phone calls, emails, accident video and photos totally. There were no warning lamps, message or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11685790

Acura MDX Sunroof Explosion striking my wife face and glass going into my kids 5 and 3 car seats. The dealer nor American Honda are not taking accountability for it.

NHTSA ODI 11671388

On more than several occasions the car has slammed on the breaks for no apparent reason. This has happened multiple times and thr dealer can’t fix the issue because the computer is showing no error. This is a serious concern for me as the last time it occurred a child hit her face on the back of the passenger seat causing her lip to bleed.

NHTSA ODI 11636374

The contact owns a 2024 Acura MDX. The contact stated that while driving approximately 65 MPH a loud booming noise occurred as the glass sunroof exploded without impact. During the incident shards of glass fell into the vehicle's cabin making contact with both the driver and the second-row passenger. The son, who was seated in the second-row passenger seat sustained a laceration on the left arm which did not require medical treatment. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 8,000.

NHTSA ODI 11616212