What 41 owners told NHTSA about the 2023 Volvo XC40 B5

I pulled into a parking spot with a concrete barrier pole at a pharmacy to pick up my sister. I had my foot on the brake while she was getting into the vehicle when the vehicle suddenly accelerated forward crashing into the pole. I have also had an incident where I tried to start the vehicle and could not get the vehicle to go from park to reverse. This is concerning that there could be some faults in the electrical system, sensors or brakes.

NHTSA ODI 11741990

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the building on the right as it went through the area. There were no warning lights, messages, or other indications of an issue before the incident. I have videos of the incident from the car wash. -The issue involves unintended acceleration, potentially related to the accelerator pedal sensor (APS), throttle control system, or braking system. It may also be electrical, as similar issues in 2021 and 2022 Volvo XC40 Recharge vehicles were reported due to water damage and corrosion in the cable harness, leading to unintended APS signals. The vehicle is available for inspection upon request. -The vehicle suddenly accelerated without input causing a collision. To avoid hitting a building wall in front of me, I swerved to the left, and the car struck the metal pole supporting the vacuum cleaner structure. The impact caused significant damage to the side of the car and clipped the corner of the building as well. This incident could have resulted in severe injury or damage had anyone been nearby or if the car had collided directly with the building (which held the car wash electrical panel). As it stands I have a stiff neck and some PTSD. -No, the problem has not yet been reproduced or confirmed by a dealer or service center. It's at the collision center. -No, the vehicle has not yet been inspected by the manufacturer, police, insurance, etc. -No warning lamps, messages, or other symptoms appeared before/during/after the incident.

NHTSA ODI 11629892