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What 42 owners told NHTSA about the 2023 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (42)Crash / fire / injury (1)Brakes (11)Engine (11)Electrical system (9)Driver assistance (5)Speed control (3)Fuel system (2)Lane Departure (2)Transmission & drivetrain (2)Airbags (1)Backup camera & sensors (1)

1 of 42 complaints match · crash/fire/injury only · clear filters

Nov 15, 2024AirbagsDriver assistanceCrash

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

NHTSA ODI 11625391

Working with the data? Download all 42 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Volkswagen Jetta Hev verdict →