Home · 2023 Volkswagen Golf Sportwagen · Complaints
What 11 owners told NHTSA about the 2023 Volkswagen Golf Sportwagen
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 11 complaints match · Driver assistance · clear filters
Dec 10, 2023Electrical systemDriver assistance
Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different occasions for these issues specifically and the systems and problems not resolved. They reset/ updated the infotainment system at 1st visit. System failed again/ unresolved. Took back to dealer and they called VW corporate for help. Picked up from 2nd visit and systems promptly failed again. Online search suggests common, unresolved problem. Thank you for aiding consumers in resolving these safety issues
NHTSA ODI 11559395
Oct 3, 2023Electrical systemDriver assistance
Having consistent issues with safety features and infotainment system that locks up with errors. Since new my VW Gti has been experiencing drivers' assistants' issues. At times the backup camera does not work. At times the the whole infotainment system will have various different errors that prevent any of the safety features to be turned on. The errors don't easily go away unless turning off the car and trying to restart it all.
NHTSA ODI 11547917
Working with the data? Download all 11 complaints as CSV · fetched from NHTSA July 21, 2026