What 48 owners told NHTSA about the 2023 Toyota Tacoma

Only the side window airbags deployed during a collision. There was no protection from the front impact. Insurance representatives have the vehicle and we are waiting to hear about the outcome. While in the car pool lane traveling approximately 65mph, a Honda civic left the lane to the right of us and veered directly into our lane. I applied the brakes as hard as I could, but did not swerve due to fear of rolling into the opposite direction of traffic. His back driver side came into my front passenger side at the immediate collision and then we flipped onto the driver side and slid for quite a few feet. Only the airbags on the doors/windows deployed. There was very little reaction time to apply the brakes due to the speed and closeness of the Honda coming into our lane. The airbags in the front console would have protected us from the whiplash we received.

NHTSA ODI 11747822

Air Bags (Driver and Passenger Curtain Airbags) no other airbags deployed. Been in repair since 3/8/26. Currently 4/21/26. Insurance already sent Body Shop money. Parts on National Backorder and Manufacturer Switch has not been determined yet by Toyota. Truck will not be released back to me until the repair is completed per email. I need adequate transportation provided to continue going to and from work. My insurance has maxed its coverage and cannot extend. I should not be out of pocket more than I already am while waiting on a part that is not in my control. Accident: I hydroplaned and ended in a ditch after going over a T-Intersection. Air bags went off and vehicle was drivable after. Submitted a claim to insurance and here we are.

NHTSA ODI 11732718

I got into a head-on collision with a cement center median going roughly 45-50MPH after fishtailing on black ice. My airbags did not deploy at that speed, I contact toyota corporate and they only removed the CDR information and did not assess the airbag sensors themselves. I was able to press the SOS button for EMS to arrive. My safety was put at risk as none of my airbags deployed. It was not inspected by my insurance company and was taken to an automotive shop to be repaired. No prior warning systems were enacted,

NHTSA ODI 11728415

On November 14, 2025, at approximately 0200 hours, in Fresno, California, I was driving southbound on Highway 99 at approximately 70 mph using cruise control. It was raining heavily at the time, and visibility was significantly reduced. I was traveling in the middle lane when I suddenly felt what I believed to be an impact on the driver side of my vehicle. Due to the weather conditions, I was unable to visually identify what struck the vehicle. Immediately prior to this event, I noticed faint headlights in lane 1 (fast lane), but I could not determine whether that vehicle made contact with mine. At the moment of the perceived impact, the side curtain airbags deployed unexpectedly. I initially thought the deployment was a collision with another vehicle because the force felt like a physical impact. Once the curtain airbags deployed, I immediately lost control of the vehicle. Steering became impossible, and the vehicle veered off the roadway, ultimately coming to a stop on an embankment adjacent to the highway. California Highway Patrol officers responded to the scene, took my statement, and inspected the vehicle. They reported no exterior body damage consistent with a collision. The following day, I visited the tow yard and conducted a daylight inspection of the vehicle, confirming that there was no visible impact damage on the body panels or exterior surfaces. After the on-scene investigation, the vehicle was towed, and the responding officer provided me with a courtesy ride. As a result of the incident, I sustained minor injuries, including whiplash, road rash on my left shoulder and upper forearm, and soreness in my neck. This event involved unexpected deployment of side curtain airbags without any confirmed collision, leading to loss of vehicle control, roadway departure, and driver injury. I am submitting this complaint for investigation into potential airbag or sensor malfunction.

NHTSA ODI 11699687

My 2023 Toyota Tacoma creates an error message on my console screen "A Malfunction in the SRS Airbag System has been detected. Contact your Toyota dealer to have your vehicle inspected." In 2024, the first error message appeared. Same as above. By January 2025, there also appeared a red indicator light on the dashboard displaying something about the seat belt or airbag. It stayed continually on. I took it to the Lonestar Toyota dealership and they told me the airbags were considered part of the drive train and the issue was still under warranty. They returned my pick up to me while we ordered the airbag parts they needed to fix the issue. The parts arrived in February and on Thursday, February 20th I dropped off my vehicle and picked it up on Friday, February 28. When I picked up the tacoma, the notes on the invoice said, "Tech replaced the passenger side airbag, airbag light is off." Later that evening, the error message on the console screen returned. Same as above, "A malfunction in the SRS airbag system has been detected. Contact your Toyota dealer to have your vehicle inspected." On Monday morning, March 3 I returned the 2023 Toyota Tacoma and left it there for a week when I picked it up the following Monday, March 10th. This invoice said, "could not duplicate customer concern at this time". Even though the error message was not on the Console screen by the time I took it to the service department it was still visible within the notification history. The very next Wednesday, March 12th, the error message on the console screen appeared once again, and I arrived at the dealership within the hour with the error message still within the history, even though it was not on the main console screen. The notes on this last invoice states, "history of airbag system malfunction was cleared. The computer was reset and no message is currently populating." I picked up my vehicle March 21. This morning, Monday, March 24 the same error message.

NHTSA ODI 11650273

Toyota issues the airbag recall in july for 2023 tacomas and said a remedy would be available in august. Ive call once a week since the start of august to schedule my drive side airbag recall repair and they keep saying toyota doesnt have a remedy yet and it could be upwards of a year. FOR A DRIVE SIDE AIR BAG DEFECT. This should be blatantly illegal as it puts fear into driving my vehicle as i may not have a airbag so in a accident I can be further injured because of a corporation’s negligence. Im embarrassed to own a Toyota after this. Peoples lives are at stake and dragging this recall on will cost customers their health or even worse their lives.

NHTSA ODI 11552104

The contact owned a 2023 Toyota Tacoma. The contact stated that while driving at approximately 75-80 MPH, he fell asleep behind the wheel when the vehicle proceeded through a wired fence and crashed into a tree. The air bags failed to deploy. The contact sustained soreness to his neck. No medical attention was required however, the contact stated that he went to see a doctor the following day. A police report was filed. The vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 18,844.

NHTSA ODI 11542736

My vehicle was T-boned while driving through an intersection. After being hit, my vehicle continued moving forward, but the brakes would not engage or work. I pressed them several times and as firmly as possible, but the vehicle would not stop or slow down. As I approached a nearby curb, I pulled the emergency brake, which slowed down my vehicle slightly before colliding head-on with a fire hydrant and utility pole. The impact completely totaled the vehicle, yet the airbags did not deploy. Bottom line, in period of a few seconds, the brakes completely failed and the airbags did not deploy. The end result could have been devastating, but fortunately was not. The vehicle is set to be released to the insurance representative soon, but no analysis has been completed. A police report was filed. The vehicle is brand new (less than 2 months old) and no indications of fault or malfunction occurred prior to the incident.

NHTSA ODI 11519541