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2023 Toyota Sienna
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
62 owner complaints · 1 recalls · data verified July 19, 2026 · source: NHTSA
Why buy?
Brakes problems dominate (39% of complaints).
Score breakdown, by factor
Full methodology →#172 of 362Among the 2023 models with a matured record, the 2023 Toyota Sienna ranks #172, scoring higher than 49% of them. See the 2023 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2023 Toyota SIENNA HYBRID VAN AWD
Rollover risk in a single-vehicle crash: 13%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2023 Toyota Sienna, plotted where owners report it happening.
Also reported (mileage varies): Brakes (24) · Visibility & wipers (7) · Electrical system (6)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Brakes
39%24 complaints · 14 in the last 2 years
“When braking, there is a sudden jerk and surge in power at low speeds. It feels like you are losing control of the car. It feels unsafe to drive the car.”
Visibility & wipers
11%7 complaints · 1 in the last 2 years
“Rear seat entertainment causes blind spot when screen is down. Driver cannot see cars behind via the rear view mirror.”
Electrical system
10%6 complaints · 4 in the last 2 years
“multiple times this has been an issue. I stepped on the break and the car essentially leaps forward typically when going up down or straight. In November 2024 it happe…”
Seats
5%3 complaints · 2 in the last 2 years
“The drivers rear seat on toyota sienna minivans has play in it. My concern is that when you install a car seat tight, the seat has play and can loosen. I can send a vi…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Read all 62 owner complaints in their own words → · just the 9 crash/fire/injury reports →
Recalls (1)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Seats · 25V086000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Questions to ask the seller
Questions worth asking the seller of this Toyota before you buy, drawn from its public record:
- NHTSA lists 1 recall campaign for the 2023 Toyota Sienna. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report brakes problems more than anything else. Has this car shown any brakes symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2023 Toyota SIENNA beats every score on the internet, including ours.
What to ask forNot set on the 2023? See how every Sienna model year scores →
Cross-shopping? Compare the 2023 Toyota Sienna against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.