What 142 owners told NHTSA about the 2023 Toyota RAV4 Phev

Back up camera stopped working screen is black when put into reverse. Approximately 2 weeks after camera stopped working warnings appeared on dash headlight system malfunction pre collision system malfunction rear cross traffic alert malfunction blind spot monitor malfunction LTA malfunction. There is no current recalls on this particular car but others of same make and model have recalls with same issues

NHTSA ODI 11748789

When I put the vehicle in reverse the backup camera is displaying a black screen. I looked up recalls and see there is a recall on RAV4’s for this very issue, but my VIN shows no recalls. I called service at Hubler Toyota in Greenwood IN and they confirmed my VIN is not included in the recall. I want to know why it is not included. I am taking it to Hubler tomorrow for diagnostic and repair. I called Toyota manufacturing to report the incident and was advised to contact NHTSA.

NHTSA ODI 11728859

System states Pre System Collision Malfunction- Parking Brake Malfunction- secondary collision Malfunction warnings. AWD system malfunctions

NHTSA ODI 11727790

Vehicle shows multiple safety systems malfunction and display warning messages. The vehicle displays repeated alerts including LTA (Lane Tracing Assist) Malfunction, Pre-Collision System Malfunction, RSA (Road Sign Assist) Malfunction, and Headlight System Malfunction. These warnings occur while the vehicle is in motion or parking and cause the safety features to shut off unexpectedly.

NHTSA ODI 11700928

Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.

NHTSA ODI 11637124

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

NHTSA ODI 11633256

I was pulling into a handicaped parking space and the car just jumped over the curb and hit the handicaped sign plowed into the landscapping. it went from 5miles an hour to 20miles an hour in 5 seconds by itself . computer took over . no air bags were deployed .

NHTSA ODI 11568860

Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera. (Issue was intermittent upon ignition and remain non functional until vehicle would be powered off and back on again.)

NHTSA ODI 11558305

Backed into a mailbox on the passenger side rear taillight. Car did not detect the mailbox and give any warning to the driver. Mckinnon Toyota in Clanton Alabama advised that this vehicle is not equipped to detect a stationary object behind the vehicle. Three individuals at Toyota customer service advised that it did. R/O Number for the visit is [XXX]. The reference number from Toyota customer service is [XXX]. Car was purchased on 6/2/23. Car was purchased with the expectation that it was equipped to detect rear stationary objects when in reverse. I consider this a safety issue if it will not detect a person behind the car in reverse. This is my daughter's car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11550585