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2023 Toyota Corolla Cross
Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.
173 owner complaints · 4 recalls · data verified July 13, 2026 · source: NHTSA
Why caution?
4 recall campaigns (3 safety-critical). Confirm every one shows "remedy completed" on the seller's VIN.
Engine problems dominate (59% of complaints, typically reported near 2k miles).
Complaint reports have faded. Early issues appear resolved or aged out.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2023 Toyota Corolla Cross, plotted where owners report it happening.
Also reported (mileage varies): Steering (44) · Lights (15) · Brakes (12)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Engine
59%102 complaints · typically near 2k mi · 12 in the last 2 years
“While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Eng…”
Electrical system
39%68 complaints · typically near 2k mi · 10 in the last 2 years
“I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while ha…”
Steering
25%44 complaints · 4 in the last 2 years
“The contact owns a 2023 Toyota Corolla Cross. The contact stated while stopped at a red light, the contact heard a loud, consistent tone emanating from the vehicle, fo…”
Visibility & wipers
15%26 complaints · typically near 1k mi · 3 in the last 2 years
“Gauge Cluster Glare during the day. Reflection from the steering columns makes the gauge cluster completely obstructed. Known issue, many complaints across all the Cor…”
Recalls (4)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Steering · 25V040000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Air Bags · 23V864000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Steering · 23V480000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Electrical System · 23V384000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2023 Toyota COROLLA CROSS beats every score on the internet, including ours.
What to ask forNot set on the 2023? See how every Corolla Cross model year scores →
Cross-shopping? Compare the 2023 Toyota Corolla Cross against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.