What 1,087 owners told NHTSA about the 2023 Tesla Model Y

The car's computer shorts out and disables all safety features including navigation, blind spot monitoring, all cameras, emergency braking, autopilot, lanekeeping, auto headlights and wipers. This is a known issue that Tesla will not repair. This resulted in a collision due to poor rear visibility, lack of cameras, and disabled emergency braking. In addition, intermittently there is loss of power steering. Despite this being a known issue, Tesla will not replace my computer, insisting I pay several thousands of dollars for the repair. I feel they must issue a recall and cover this safety defect. The car software cannot be updated, either. Please intervene. [XXX] [XXX] [XXX] I do not have the claim information for the other car involved, but can get from State Farm. I do have the repair costs for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11745365

1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life safety. Had a pedestrian, child, or another moving vehicle been behind my car instead of a metal pillar, this software malfunction would have resulted in severe injury or a fatal collision. 3. Inspection Status: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am intentionally securing the vehicle to preserve the crucial diagnostic logs and EDR data from being erased or reset during standard repair procedures, pending official data extraction. 4. Warnings/Symptoms: There were absolutely no warning lamps, error messages, or visual/audible symptoms prior to the failure. Furthermore, during the uncommanded acceleration, the system did not issue an FSD disengagement warning or chime. The dashcam footage confirms that the FSD visualization remained active and blue on the screen throughout the entire unintended acceleration event up until the impact.

NHTSA ODI 11741056

While reversing my Tesla Model Y, the rear parking sensors failed to alert me to a stationary obstacle (fence). No audible warning or visual alert was triggered. The vehicle had recently received a software update prior to the incident. The failure resulted in collision damage to the rear bumper. I believe this may be a sensor or software defect. I am requesting an investigation into whether recent OTA updates affected rear obstacle detection functionality.

NHTSA ODI 11736806

The computer in my car has been undergoing short circuiting, rendering all driver safety features inoperable. This is a known problem with hardware 4 and reported many places. I was backing out of my garage and the read camera and automated braking are not functional and it is nearly impossible to see out the back. When backing out, I struck another car in the driveway, resulting in damage to both cars. Had the system been functional, visibility would have been there and the automated braking would have avoided the collision. The vehicle has been seen by Tesla and I have been told that the warranty has expired and the computer must be replaced at my cost. Tesla has replaced other computers under a recall for the same issue reported. This is a serious safety issue as without a functional computer, features such as software updates, navigation, bilnd spot monitoring, lane keeping, cruise control, all cameras (rear, side, front), autopilot, autobraking etc. are nonfunctional.

NHTSA ODI 11712901

Make/Model: Tesla Year: 2023 Component / System: Autopark system (vehicle’s automated parking feature) Description of Failure/Malfunction: While reversing under Autopark control, the vehicle collided with a parked vehicle whose door was open. No driver input was provided, and the system gave no warnings prior to the collision. The incident appears to result from a failure or limitation of the Autopark system, not driver error. Safety Risk: The vehicle moved autonomously without any driver input, creating a risk of injury to pedestrians or damage to nearby vehicles. Had someone been standing near the open door, they could have been struck. Reproduction/Confirmation: The malfunction has not yet been reproduced or confirmed by Tesla, a dealer, or an independent service center. Inspections Conducted: No inspection has yet been performed by the manufacturer, police, insurance representatives, or others. Photographs of the incident have been documented and attached. Warning Lamps/Messages/Symptoms: No warning lamps, alerts, or system messages were displayed prior to the incident. The system gave no indication of a failure during the parking maneuver. Incident Details: Date/Time: Saturday [XXX] Location: [XXX] Weather Conditions: Light drizzle Attachments / Evidence: Photographs of both vehicles involved Incident report Request for preservation of vehicle telemetry and Autopark logs Additional Notes/Requests: I request that all relevant vehicle data be preserved in their original form to allow a full investigation. The incident occurred solely under system control without driver input, and I assert that responsibility lies with the system malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11710553

While operating my Tesla using the Auto Park function (on 12/8/2025 between 8:45 am and 9:00 am) , which is part of the Full Self-Driving (FSD) system, the vehicle initiated an automated parking maneuver. During the maneuver, the vehicle was reversing into a parking space when it failed to detect a stationary wall located behind the vehicle. The vehicle continued reversing without issuing any visual or audible collision warnings and without performing automatic braking. The Auto Park system did not disengage or request driver intervention prior to impact. The vehicle subsequently collided with the wall, resulting in damage to the vehicle. Based on the vehicle behavior, it appears that the object detection and/or obstacle avoidance functions—relying on onboard cameras and proximity sensing—did not properly recognize the stationary obstacle during the automated maneuver. Following the incident, I contacted Tesla to request a review of vehicle telemetry and system logs to determine whether a fault existed within the Auto Park software, perception system, or associated sensors. Tesla advised that a service diagnostic fee would be required solely to access and review the logs, despite the incident occurring during use of an automated driving feature.

NHTSA ODI 11705753

The car don't run well

NHTSA ODI 11699556

This started at about 65000 miles in my 2023 Model Y. The rear camera first lost picture and I received a warning that it may be intermittent. It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional. The car does not know its location. All safety features such as lanekeeping, cross traffic alert, auto braking are disabled. The rearview camera no longer functions. Software updates no longer complete downloading. While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars. And that would be warranted only for one year or 12500 miles. Reviewing the submissions on the NHTSA website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car. Certain 2024 and 2025 models with this problem have been recalled for new computers. This must be expanded to include 2023 models as well.

NHTSA ODI 11687384

While attempting to park my Tesla, I accidentally struck another vehicle’s side step with the front passenger side of my car. The other vehicle was not damaged, but my Tesla sustained visible damage. The vehicle’s camera system failed to detect or display the side step, giving the impression that there was sufficient clearance. As a result, I relied on what I believed to be accurate visual guidance from the Tesla camera system. During a follow-up visit to the Tesla Service Center in Gilroy, California, I was told that similar incidents have occurred before. According to the technicians, the camera system has known limitations in detecting low-profile or side-mounted obstacles, such as running boards or side steps. This presents a significant safety concern. Tesla vehicles rely heavily on cameras and sensors for driver awareness, particularly during parking maneuvers. When key blind spots exist in the system—especially in areas the driver may not be able to visually confirm easily—it puts both property and people at risk. Drivers are conditioned to trust the vehicle’s spatial guidance systems, but in this case, that trust may lead to preventable accidents. Given Tesla’s growing market share and the increasing use of its camera-based safety and autonomy features, I believe this issue could affect many other drivers. It may warrant broader review to determine whether a design or software update is necessary to improve detection of low-profile obstacles and better inform drivers in parking scenarios.

NHTSA ODI 11674418

The contact owns a 2023 Tesla Model Y. The contact stated while reversing out of the garage, the message "Camera Temporarily Not Available" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had become inoperable. Additionally, the contact stated that a software update notification was displayed; however, upon initiating the update, the center display screen froze in the middle of the update. Additionally, the contact stated that the front and rearview cameras, the navigation system, the cruise control mode, and distant cruise control mode, the blind spot detection system, the self-driving assist system, and other safety systems were inoperable. The contact stated that the vehicle appeared stationary on the center display even while driving. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

NHTSA ODI 11672278

The Tesla “self driving” features are inconsistent, at best, and frequently fail. I can not believe that the government approves these capabilities or the Tesla is accepting liability for road use. If these features are not reliable under supervised conditions, why would they be considered safe for robo taxi release? I have repeatedly tried to report this to Tesla and they say the systems are operating as designed.

NHTSA ODI 11670031

The primary safety restraint system, specifically the driver's side airbag, failed to deploy during a significant frontal impact collision. This severely compromised my personal safety, as my head struck the steering wheel with force, leading to injury and pain. Had the impact been more severe, the lack of airbag deployment could have led to much more serious, potentially life-threatening, injuries. Immediately after the impact, the primary braking system also malfunctioned, and the vehicle's warning and autopilot systems became compromised, posing further safety risks. The specific airbag non-deployment problem has not yet been reproduced or formally confirmed by a dealer or independent service center, vehicle is currently scheduled for its first post-accident inspection at a Tesla Collision Center address 6010 Richmond Ave, Houston TX 77057 on June 11, 2025, and is available for inspection. To date, the vehicle has not been formally inspected by the manufacturer, police, or insurance representatives for these specific malfunctions. Police responded to the accident scene and filed a report, but no technical inspection was conducted by them. There were NO prior warning lamps, messages, or symptoms indicating a malfunction with the airbag system before the collision. However, immediately after the collision, the primary brakes failed and the warning system and autopilot system showed signs of malfunction/disruption; no specific warning lights related to these post-impact issues appeared prior to their malfunction.

NHTSA ODI 11666057

Cameras not working suddenly, navigation software hung in last location coordinates, auto pilot and it’s safety features not working Backup cameras not working , creating blind spot while reversing the car Not sure what caused the issue , there was an over wire update few days back maybe that is causing it Reported to Tesla service but appointments are backed out seems many cars has this issue recently in last 1-2 months

NHTSA ODI 11633477

AUTO PARKING FEATURE MALFUNCTION AND BACKED RIGHT REAR QUARTER PANEL AND BUMPER INTO A YELLOW POLE IN A PARKING SPOT.

NHTSA ODI 11630540

We have had numerous incidents of sudden and unexpected braking. Earlier this month while rounding a curve with adaptive cruise control enabled, the car aggressively braked when it saw an oncoming semi safely in the other lane. It was good there were no cars behind us or no doubt they would’ve rear-ended us. Last night - like so many other times the past year or so - I was pulling into a parking spot with a bush in front and, only a few feet in, the car slammed the brakes on even engaging ABS. Usually the warning system just makes a sound or gently applies this brakes but this was jarring. Everyone in the car lurched forward. The date below is from the incident related to the semi. That could have been very bad. My Subaru Outback uses sonar and I’ve never had these sorts of problems.

NHTSA ODI 11619538

The back camera of the Tesla model y does not provide necessary image quality to identify any objects/persons of cross traffic when reversing the vehicle. In one incident I was about to hit a person behind the vehicle as there was no proper cross traffic alerting and no proper camera view. When I approached Tesla for support they identified the problem and determined it is by design and would not be able to help much. As per the images uploaded, there is clear distinction of camera quality between side camera and back camera. Also the images taken when the vehicle is in stop mode making the back light illuminate otherwise the images would be much darker. Also I want to point out that the back camera functions good during day time and the issue happens only during night.

NHTSA ODI 11569655

The contact owns a 2023 Tesla Model Y. The contact stated that while driving in reverse, the back-over protection camera was inoperable. The contact stated that due to the failure, the contact crashed into a parked vehicle which was parked behind the contact's vehicle. There was no damage to the other vehicle. However, the contact's vehicle was damaged on the driver's rear panel. The contact stated that after researching, the contact discovered the soon-to-be Tesla recall SB-24-00-002, in which notifications will be sent out in March. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,702.

NHTSA ODI 11568029

Vehicle has frequent occurrences of phantom breaking while in cruise control. Tesla reviewed 3 occurrences and determined the system was working as Tesla intends it to and refuses to remedy. The system is prematurely identifying potential hazards which are not yet hazards and applying the brakes thereby creating a hazard due to vehicles being behind me and could reared my vehicle. One instance is driving on a 4 lane highway with a median, cross section traffic vehicle coming from left hand side pulls into the median and is not a hazard. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Another similar instance was a cross section vehicle at a stop sign which slightly moved forward while at the stop sign. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Tesla camera systems also falsely identify emergency vehicle lighting which results in immediate braking on an interstate. This system flaw almost resulted in an 18 wheeler rear ending me.

NHTSA ODI 11566436

When their is a car in my blind spot the car does not beep or try to pull the car back unless you are basically hitting the car next to you. It also does not beep or show me space out side my range of view to prevent backing into another car. My car (tesla model Y) has had non-function blind spot warnings and backing up warnings since we purchased it in Feb 2023. There have been multiple times when I have not seen other cars and almost ran into them (they were able to swerve). On this Monday night the other car was not able to swerve because there was someone in the lane next to her (3 lane road) so we crashed. My car is available for inspection upon request but someone would have to come to my home because the car is not drivable and is waiting to get into the tesla body shop

NHTSA ODI 11560122

The incident involves the malfunctioning of the Tesla Vision and Parking Assist systems in my 2023 Tesla Model Y. Over the course of owning the vehicle, I have experienced multiple issues with these systems that led to three parking accidents and safety concerns. On several occasions, the Tesla Vision system displayed a message indicating "Tesla Vision will experience degraded performance." This message appeared consistently, signaling an ongoing issue with the system's capabilities. The degraded performance of Tesla Vision was particularly evident in its inability to accurately gauge distances and detect obstacles during parking maneuvers. The Parking Assist feature, which is crucial for safe and efficient parking, also exhibited significant flaws. The system failed to provide accurate distance measurements and warnings, which are essential for preventing collisions. This was especially problematic in tight parking spaces and while maneuvering near obstacles. Specific incidents of concern include: 1. A parking accident occurred when attempting to park in my garage. The Tesla Vision system failed to accurately detect the garage door, resulting in a collision while exiting the garage and attempting to turn the car. 2. Another incident involved a collision with a white column positioned against a gray wall, which the Tesla Vision system failed to recognize, leading to vehicle damage. These incidents highlight the unreliability of the Tesla Vision and Parking Assist systems in their current state. Prior to owning the Tesla Model Y, I drove a 2019 Acura MDX and had no parking accidents. The technicians at the Tesla dealership do not use the Park Assist because of this I have a video showing assist lines moving from stop to 16" ... while parked. The image showed I had 14" when in fact it was 5"

NHTSA ODI 11559986

I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic Warning and Blind Spot warning don't work at all. The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line). In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason. This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.

NHTSA ODI 11552639

The contact owns a 2023 Tesla Model Y. The contact stated while attempting to reverse the vehicle, the screen failed to display a rearview image, compromising the back over prevention system. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,500. The VIN was not available.

NHTSA ODI 11549869

Brand new vehicle, the vehicle cameras do not seem to be conveying the correct information to the control systems resulting in all related safety features like forward collision, parking assist, lane departure, automatic wipers, adaptive cruise control, blind spot warning, green light chime, etc are not working. In the last few months these features have not been operational for more than a few days. This is a major safety flaw with this vehicle and the local dealer is unable or unwilling to help.

NHTSA ODI 11543933

The contact owns a 2023 Tesla Model Y. The contact stated that while reversing out of a parking space, the audible alarm and collision avoidance system did not activate as the vehicle drove closer to a nearby pole. The vehicle struck the pole causing minor damages to the rear pumper. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 4,000.

NHTSA ODI 11531748

Backing up in a parking lot with direct sun behind the car, lost sight via the mirrors, dashboard camera and parking assist and collided with parking bollard approximately 3' high causing extensive damage to the left, rear quarter panel and wheel well. Parking assist didn't beep, blare or other as it does and has for our yard waste bins and garden cart at the edges of our driveway (backing up in the dark). I believe the fact that cameras only and sun exposure is a bad mix and was sure glad we weren't in FSD and going forward. I think that removing the radar function via software and or removing the connector plug (at a service visit) is both unsafe and a fraud against the purchaser of such a vehicle and radar systems should be reinstated for the consideration of safety whether going backwards or forwards. Wanted to make the complaint first as we also can't get a service appointment for this incident until the end of July. Happy with the overall vehicle but this safety function is fallible and unsafe.

NHTSA ODI 11530567