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What 1,087 owners told NHTSA about the 2023 Tesla Model Y

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,087)Crash / fire / injury (154)Driver assistance (461)Steering (192)Speed control (163)Brakes (148)Electrical system (109)Suspension (96)Lane Departure (74)Visibility & wipers (60)Wheels (42)Backup camera & sensors (40)

1 of 1,087 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Apr 14, 2025Visibility & wipersAirbagsDriver assistanceCrash

My wife was driving the car on March 7th 2025. Before she leaves the house, she had her front defroster on and the windshield was clear before she leaves the house. 5 minutes later, the front windshield became so foggy to the point she could not see anything in front of her and the front defroster was still on. And because of that so foggy windshield she moved out of her lane with no lane departure warning or anything and then she hit the railway pole without any emergency brakes going off or any warning signs letting her that she is about to hit something. The whole front of the car was gone and the car was totally lost but no airbags deployed at all and that was also concerning. Also there was no issues or any warning lamps or messages before the loss. The car was taken to a body shop and was inspected by the body shop and I believe a representative from my insurance company went to inspect the car at the body shop. So these are the parts I felt faulty or causing the safety concern: - front defroster - automatic emergency brakes - lane departure warning - forward collision warning

NHTSA ODI 11654625

Working with the data? Download all 1,087 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Tesla Model Y verdict →