What 1,087 owners told NHTSA about the 2023 Tesla Model Y

I was involved in an accident while using Tesla FSD. Driving down the freeway my car hydroplaned and spun out and hit another car. My son who was with me said to me that it seemed the car was going a bit fast for the conditions.

NHTSA ODI 11744079

I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.

NHTSA ODI 11732198

The contact owned a 2023 Tesla Model Y. The contact stated that a software update (2025.44.25.5) was performed on the vehicle, which was for a temporary free self-driving mode. The contact stated that while driving at approximately 75 MPH, the vehicle independently accelerated sideways and crashed into the highway's concrete retaining wall. The air bags deployed upon impact. The contact was taken to the hospital by ambulance, where he was treated bruised left knee, cracked ribs, and several other bruises to various parts of his body. No property damage was reported. A police report was filed. The vehicle was towed from the scene to an independent mechanic, where it was deemed a total loss. Neither the manufacturer nor the service center had been notified of the failure. The failure mileage was approximately 22,500.

NHTSA ODI 11708383

The car don't run well

NHTSA ODI 11699556

Driving our 2023 Tesla model Y east on [XXX] on [XXX] near Pecos TX. Car suddenly lost power and started hard braking. We were rear ended by a large pick-up truck that was following as we were both traveling approximately 80 miles per hour when this occurred. The car was towed back to Dallas from Big Springs, TX (approximately 280 miles). The car's rear-end damage was such that my Tesla was deemed totaled by the insurance company. This power failure and hard braking had happened to me repeatedly over the last few years. When I spoke to Tesla at the Dallas service center about this issue, they acted as though they had never heard of this happening to anyone. We were both shaken by this accident but other than some soreness the next day we are physically OK. Tesla repair estimate was approximately $22,000. I was forced to buy another car. I had not planned on doing this as my car was fairly new with low mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695497

On Memorial Day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and windows open so it could dry quickly. However, a few hours later, around 4:30 pm, the car caught fire while parked in the garage. We called 911 right away and quickly using two fire extinguishers, quickly put out the fire. The Frisco Fire Department opened up the investigation, and I believe they concluded the cause of the fire was an electrical short circuit due to water or battery-related issues. The fire incident occurred inside the garage, which could have potentially burned the entire house. However, due to the brave actions of my [XXX] , we put the fire out, but he ended up in the hospital due to severe smoke inhalation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11673191

Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the Frisco Fire Department. Vehicle was then towed away.

NHTSA ODI 11663167

AUTO PARKING FEATURE MALFUNCTION AND BACKED RIGHT REAR QUARTER PANEL AND BUMPER INTO A YELLOW POLE IN A PARKING SPOT.

NHTSA ODI 11630540

The contact owned a 2023 Tesla Model Y. The contact stated while driving 30 MPH in autopilot mode when the vehicle crashed into a tree. After the crash, the vehicle battery caught on fire and there was an explosion. The contact sustained bruises on the left hand that required medical attention. A police report was filed. The vehicle was towed but no further information was available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC). The failure mileage was unknown.

NHTSA ODI 11621575

I was fully stopped at red light of intersection of [XXX] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11618657

The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 30-40 MPH, the vehicle unintendedly accelerated causing the contact to lose control of the vehicle and crash into the rear of a parked vehicle. The vehicle continued to accelerate and traveled across the street crashing into another parked vehicle. The vehicle continued to accelerate on its own forward and over a sidewalk and crashed into two street signs when it came to a stop. No warning lights were illuminated. No injuries were sustained. No air nags deployed. A police report was filed. The vehicle was towed to an autobody center. The insurance company deemed the vehicle totaled. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 12,000.

NHTSA ODI 11600444

WE WERE TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP. AND HIT OUR THE FENCE . i RELEASED THE PEDAL BUT IT KEPT DRIVING UNTIL I HIT THE BRAKE. AIR BAG DID NOT DEPLOY. THE CAR?S FRONT WAS SMASHED. OUR FENCE IS ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.

NHTSA ODI 11593902

Tesla suddenly accelerated forward from a complete stop at very rapid pace and hit a wall

NHTSA ODI 11580239

The contact owned a 2023 Tesla Model Y. The contact stated that while his wife was driving at 15 MPH and making a right turn, the Auto-Pilot had engaged independently. As a result, the vehicle steered off the road, over the sidewalk, and into a resident's lawn. The vehicle went up the property's pavement stone and crashed into a tree where it came to a stop. A police report was filed and there were no injuries reported. The vehicle was towed to a tow lot. The insurance company deemed the vehicle totaled. The local dealer was not contacted. The manufacturer was made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V051000 (Electrical System). The failure mileage was approximately 4,400.

NHTSA ODI 11578735

On [XXX], I was at [XXX] waiting for green light, as soon as the light changed. I hit the drive but the car suddenly lost control and speed up and I couldn’t stop. I try my best not to hit any people or any cars and ended up hitting the board on the right. I never smoke or drink alcohol. never did any drugs, I didn’t hold phone. It was absolutely an uncontrollable incident very unfortunate but totally out my control I wish this never have happened as I have good driving record. Thank you, your honor ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11577156

The contact owns a 2023 Tesla Model Y. The contact stated while reversing at 5 MPH, the parking sensor was inoperable, and the vehicle crashed into a parked vehicle. The contact stated that there was no damage to the other vehicle. The contact's rear bumper on the vehicle was dented. The contact stated that the parking sensor displayed an incorrect distance measurement and had not worked properly for the past eight months. The contact stated that he contacted Tesla several times in the past regarding the failure and was advised that an upgrade for the software would be forthcoming. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

NHTSA ODI 11560128

On August 12, 2023, I went to the Plano TX Tesla Delivery Center to pick up my new TeslaY model as scheduled at about 11 am. CST . The vehicle had 3 miles on it. After taking a couple of rounds around the delivery center and becoming comfortable with the default settings, I started driving back home which was 9 miles away. While on the drive, I noticed that the screen was showing “calibration in progress”. When I reached home at around 11:40 am. CST, Tesla showed a total of 12 miles on it, and as the garage door opened, the screen showed STOP as it said the calibration finished. As instructed, I stopped moving the vehicle on seeing HOLD/STOP while entering the garage from the driveway. Suddenly, the car jerked forward forcefully, as if a magnet had attracted it inside with the pedal going down. The car went into the garage and hit the garage wall, damaging the common garage wall and the other side being the master bathroom (by damaging the cabinets, big wall mirror(s), counter top etc), and also damaged the front bumper of the car. I was shocked and terrified for a while. So immediately rushed to the center again and reported the incident at Plano Service Center, who created a ticket on the same day. They said that this case would be sent to the engineering team for review. on Sep 10th, I got a reply from Service saying they have reviewed the Engineering study for the vehicle and the results displayed show that the vehicle operated as intended due to the use of the accelerator pedal at the time of the incident. Also reported to Auto insurance who came and assessed the damage to the bumper which also rattles or squeaks. The service for collision is scheduled for Dec 7th 2023 by Tesla Collision Dallas center. What if the same happened on the main road or in the streets where I live where there are a lot of kids playing on the streets? When I think of it, I get scared and panicked and Thank God that it occurred at my residence without any outside incident

NHTSA ODI 11548768

I was driving at a very slow speed of 1 mile per hr as I entered into the Kohls complex in Pleasanton ca. Then as I was pulling the car to a parking spot, all of a sudden I felt the car accelerated on me. My foot was always on the break and I pressed the break but the car still accelerated at a speed I had no control and it went over the parking bump and hit 2 cars that was parked opposite. I felt out of control and scary because the car was not doing as intended, to stop when pressed the break. I then pressed the park button. Then I also reversed because the car was not stopping. There was totally 4 cars damaged including my car. 2 opposite and 1 parked side of me. I could feel the sudden acceleration in the car and out of control feeling. Luckily there were no people in other car so no one was hurt. I was also not hurt. - Not sure what malfunction happened , but the break in that instant of time was not acting as it should for few seconds. Yes, the car is available for inspection - My safety was at risk as the car was no behaving the way it should and I got scared as to what would happened next. Since there were no people in the other car, there was no risk. but if there were they probably would have got hurt. - I reported the issue to Tesla center. They said they will look but never heard back anything from them . - None of them has inspected the vehicle yet. - No warning signs were there. after it hit i could hear the beep

NHTSA ODI 11547546

The Tesla Model Y autoaccelerated even with me pressing the brakes. The car was on regenerative breaking and instead of stopping it accelerated lunging into the walkway and almost killing a person. The car hit another car, 2 bike racks and a tree as well as concrete slabs beofr coming to a stop. There have been reports of unintended auto acceleration from Tesla cars. The car components has not been inspected by police, manufacturer or insurance representatives. There were warninngs, especially with the car reporting that sensors were not properly calibrated. I reported this to Tesla agents and they told me not to worry about it. I am injured with a left wrist sprain as well as Neck and back injuries. I need Tesla to take ownership and pay dearly!

NHTSA ODI 11546858

The contact owns a 2023 Tesla Model Y. The contact stated that as his wife attempted to park the vehicle in their garage, the vehicle independently accelerated without warning and crashed into a concrete wall. The air bags did not deploy upon impact. The contact stated that his wife suffered from neck pain for a week after the accident but did not seek medical treatment. A police report was filed. The garage was damaged as a result of the accident. The vehicle was towed to an independent body shop where the vehicle was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 19.

NHTSA ODI 11543774

I bought Tesla in May 2023. My Tesla Model Y has suddenly accelerated in my garage on 08/29 @8.25pm EST and damaged my garage front door/drywall and broken my stair case in pieces. It was phantom acceleration. I have video from my ring security system camera video which shows clearly that I was parking in my garage extremely carefully, however the Tesla Model Y suddenly accelerated beyond my control (I was not accelerating) and put me under risk and damaged my property. I have auto insurance to cover my Tesla car damage. However, my biggest fear is how can I use this Tesla Model Y when we see this life threatening behavior. This unintended acceleration can put my life and others life into danger. I would like help from NHTSA to ensure my Tesla Model Y is defect free. I just bought couple of months ago. I would like to request NHTSA to help me get this product replaced from Tesla motors. I am afraid to drive this vehicle now. I am currently going through a big shock, trauma and fear that I may have severely injured people on the road or my family members in garage if this unintended sudden acceleration would have happened around them. The damaged vehicle is outside my garage. It is not drivable. Vehicle front bumper is completely damaged and fluid has been leaking. I have filed insurance claim. I don't know what should I do right now. I would like to seek advice from legal sources on my options. My car is covered under my insurance, however I don't know if my car is fixed - I can drive this vehicle with confidence due to this strange unintended acceleration issues. Please help me at the earliest.

NHTSA ODI 11541823

The contact owns a 2023 Tesla Model Y. The contact stated that while making a right turn into a parking lot, the vehicle independently accelerated without warning. The contact steered the vehicle to the right and ran over two road barriers before he crashed into a parked vehicle. The air bags deployed upon impact. The contact was temporarily trapped in the vehicle due to the driver’s side door failing to open. The door eventually unlocked as the authorities arrived at the scene. The contact was taken to the hospital via an ambulance and was treated for bruises to his left hand. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was 240.

NHTSA ODI 11541180

Problem: unintended acceleration On 05/30/23, the Tesla Model Y was parked in a parking spot, southbound facing a building. The car suddenly began to drive forward on its own and struck the curb, an AC unit, and a business office wall. No injuries, but the driver and people in the building (a dental clinic) panicked.

NHTSA ODI 11535385

The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as "Sentry Mode", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a Tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363.

NHTSA ODI 11508956