Home · 2023 Tesla Model X (all Variants 5-seat) · Complaints

What 191 owners told NHTSA about the 2023 Tesla Model X (all Variants 5-seat)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (191)Crash / fire / injury (23)Steering (46)Electrical system (21)Driver assistance (19)Body & structure (12)Brakes (12)Lane Departure (8)Seat belts (8)Airbags (7)Speed control (7)Visibility & wipers (6)

2 of 191 complaints match · Speed control · crash/fire/injury only · clear filters

Sep 21, 2023Speed controlCrash

As I drove my Tesla Model X Plaid into my driveway towards the garage to park, the vehicle suddenly accelerated itself (I have FSD but wasn’t using it at that time) and drove into the garage door as it was still opening, slamming and crushing into all the items that were on one side of the garage. When I quickly realized what was going on, I slammed the brakes and made the car stop. My daughter luckily was waiting for me on the stairs of the garage. If she were standing in the garage instead, it would have been fatal. I have already called Tesla about the incident and they said someone will visit and take a look in about a week. This happened on Sunday Sept 17th 2023 around 8 pm. When I bought the car in Dec 2022, as soon as I took the delivery of the car, I have experienced the front driver and passenger windows that kept opening by themselves multiple times. I had called Tesla and they replaced both the doors and it didn’t happen again after that. I asked the technician at the time that if the car can’t control such small things, how can I trust my life with its FSD? He assured me that this was the safest car and had multiple sensors that are constantly monitoring the safety of the car, but in my case I am shocked to see that the sensors didn’t do anything to stop when the car slammed itself into the garage.

NHTSA ODI 11545772

Jul 1, 2023SteeringSpeed controlLane DepartureCrash

Full Self Driving suddenly speeds up while waiting at red lights

NHTSA ODI 11529862

Working with the data? Download all 191 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Tesla Model X (all Variants 5-seat) verdict →