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What 191 owners told NHTSA about the 2023 Tesla Model X (all Variants 5-seat)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (191)Crash / fire / injury (23)Steering (46)Electrical system (21)Driver assistance (19)Body & structure (12)Brakes (12)Lane Departure (8)Seat belts (8)Airbags (7)Speed control (7)Visibility & wipers (6)

2 of 191 complaints match · Lane Departure · crash/fire/injury only · clear filters

Jun 29, 2026Driver assistanceLane DepartureCrash

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The apparent malfunction involved Tesla Full Self-Driving (Supervised) during an autonomous highway lane change. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk?** The vehicle struck lane delineator posts at approximately 70 mph without any observable warning or corrective action. Immediate manual intervention was required to avoid a potentially more serious collision with surrounding highway traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center UNKNOWN. The incident has not been reproduced or independently confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** A Tesla Service Request has been opened. The vehicle has not yet been inspected by Tesla or any independent investigator. No police report was filed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** No. There were no warning lights, warning messages, audible alerts, emergency braking, or diagnostic notifications before, during, or after the incident.

NHTSA ODI 11747215

Jul 1, 2023SteeringSpeed controlLane DepartureCrash

Full Self Driving suddenly speeds up while waiting at red lights

NHTSA ODI 11529862

Working with the data? Download all 191 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Tesla Model X (all Variants 5-seat) verdict →