What 411 owners told NHTSA about the 2023 Tesla Model 3

sudden, abrupt braking on multiple occasions when passing a specific location along NJ Garden State Parkway (near exit 89) while driving on auto pilot.

NHTSA ODI 11501767

Picked up car from the dealership same day and had only 40 miles total on odometer. The car was running smooth. I was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. Basically went into neutral. Deceleration from 75mph .I had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. By the grace of God I made it to the shoulder safely. “Acceleration and Top Speed Reduced” and “Automatic Emergency Braking is Disabled” were the two errors. I’d never been so stressed. That was highly dangerous and I’ve been reading online of several other Tesla owners suffering the same fate. Please don’t wait until someone gets injured or killed before making Tesla recall their cars. I’ve been hearing its the Rear Drive Inverter (Motor) that is faulty according to others online. The service center has not diagnosed the problem with my car yet but I think that is the same issue. I feel that Tesla is negligent and should be penalized for allowing these cars to be driven off the lot by unsuspecting customers.

NHTSA ODI 11493392

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy stretch of interstate, the car behind me had enough time to slow down and there was no one else around. My husband and I were scared out of our minds, wondering why and how this happened. He immediately google and that is when we learned of 'phantom breaking" I have owned this car for less than a week and now I am scared to use cruise control. I don't even have the self driving or advanced auto pilot. Thank god no one was hurt. This is more than a safety issue, this could be life and death. I read that this particular issue has been reported more often lately. I reported the problem to Tesla but urge you to conduct an investigation that gets this matter resolved, not just for Tesla drivers but for the safety of everyone on the road.

NHTSA ODI 11493312