May 7, 2023SteeringLane DepartureDriver assistanceCrash
Car steering felt stuck and slid off the road which resulted in crashing into a tree. Tesla features did not help stay in the lane or break in an emergency.
NHTSA ODI 11520831
Home · 2023 Tesla Model 3 Bev · Complaints
What 412 owners told NHTSA about the 2023 Tesla Model 3 Bev
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (412)Crash / fire / injury (80)Driver assistance (170)Steering (85)Speed control (66)Brakes (53)Electrical system (51)Lane Departure (27)Body & structure (22)Airbags (18)Suspension (18)Visibility & wipers (13)
27 of 412 complaints match · Lane Departure · clear filters · page 2 of 2
Dec 11, 2022Driver assistanceLane Departure
I took deliver of the Model 3 Performance in late October 2022 and have experienced phantom braking at least a dozen times over the last few months on the highway/interstate when using cruise control and Tesla’s standard autopilot, which keeps the vehicle centered in the lane. The phantom braking has occurred both in times with just the cruise control enabled and also when both cruise and autopilot have been enabled. The vehicle has slowed from 70 to 60 and even 50 miles per hour very quickly when there was no object nearby that would cause a collision. This is both frightening and upsetting, as such sudden braking could cause an accident, especially with any car following me from behind. I am fearful to use the cruise or autopilot as a result of this defect.
NHTSA ODI 11496930
Working with the data? Download all 412 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Tesla Model 3 Bev verdict →