What 412 owners told NHTSA about the 2023 Tesla Model 3 Bev

The contact owns a 2023 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the instructions to do the recall repair were not accurate. While using the Tesla App, the Software version failed to display. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the instructions were not accurate to do the recall repair. The contact had not experienced a failure. VIN tool shows no open recall.

NHTSA ODI 11581314

The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.

NHTSA ODI 11579796

Unintended acceleration after I tried to park take off before I can parked it violently crash into the wall.

NHTSA ODI 11577466

Went to tesla service and they told me its a 3rd party issue about the rear tint. The defroster was to hot for the tint to burn. I was worried about the tesla could cause fire because of the electrical heating element that could cause it.

NHTSA ODI 11571011

I turned into a parking lot across a gutter filled with ice from a snow plow and drug a block of ice under the car about 50 feet. When I stopped there was a blue fluid leaking out from under the car. I had the car towed to a collision repair shop. Estimated cost to repair $21,591.79. Damage seems excessive for a low speed collision.

NHTSA ODI 11569012

I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. It said the car was powering down and would not restart. The car immediately reduced speed from 65 to 35 mph and I had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. Thankfully this did not cause a collision but we were lucky. Even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. I was able to take a picture of some of the error messages on the screen quickly before it died. VCFRONT a191 Electrical system power reduced vehicle shutting down, VCFRONT 192 Electrical System is unable to support all features switching off features to conserve energy, BMSa 059 Vehicle May not restart, BMS a170 acceleration and top speed reduced, HVP w028 Vehicle May not restart. There was no visible damage to the outside or undercarriage of the car. At the dealership when I had the car towed there I was specifically asked if I had washed the car or gotten it wet, which I had not. It has been a week and I have not had a response from Tesla as to the cause of this terrifying event. I have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. The life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. Thankfully I was able to safely navigate to the side of the freeway at reduced speed but I do not want this to happen to anyone else. I hope I can get some answers to prevent this from happening in any other 2023 Model 3 .

NHTSA ODI 11565611

Once the main battery dies the 12 volt dies within 15 minutes. I ran out of charge on a dark highway. Put on my flashers and within 15 minutes the 12 volt died and so did my emergency flashers. Reason being is Tesla uses the 12 volt for the main battery temperature mgmt which draws a lot of power. So in turn once your main battery dies your emergency flashers only have 10-15 minutes of use This is very dangerous especially being disabled on the side of the road

NHTSA ODI 11564763

The contact owns a 2023 Tesla Model 3. The contact stated after leaving the dealer for a previous issue with a locked steering wheel, the contact was driving 50 mph on an entrance ramp as he accelerated to merge onto the highway, the steering wheel seized to the right in non-autopilot mode causing the contact to crash into the guardrail on the right side. The contact injured his neck and received medical attention. The emergency respondent was not called, but the contact obtained a police report. The vehicle was towed to the dealer but remains unrepaired, and needed engineers' diagnosis and legal investigation by Tesla. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 1,798.

NHTSA ODI 11561856

I am writing to express my deep concern regarding the recent rear drive unit internal part failure in my new Tesla Model 3. The incident has left me fearful that this issue may occur again, and I am genuinely worried for my safety. I implore you and all the employees at Tesla to be honest and transparent about this defect or failure. The gravity of the situation became apparent when I realized how fortunate I was that the car did not come to a halt on the train tracks. The potential consequences could have been catastrophic, not only for myself but also for the passengers on the train. It is alarming to think that such a dangerous situation could arise in a vehicle that is merely five months old. This level of negligence is unacceptable. The rear drive unit failed and the car stopped. I was instructed to reset. I did it twice but still not working. I am lucky it happened on a not busy street and was able to steer the car to the side of the road before it became disabled.

NHTSA ODI 11560473

vehicle auto stopped in the middle of the parkway

NHTSA ODI 11554432

I was reducing my speed as I approached a stoplight, and my vehicle rapidly and aggressively increased in speed. It made a revving sound and lurched forward, causing me to rear-end a truck. There is no possible way that this was human error and it was terrifying. The person who I rear ended mentioned that the impact felt like a double impact, as if I was continuing to accelerate after he was hit. I have requested the data from the accident time period from Tesla. An insurance representative is organizing an inspection. This was the second incident where the vehicle lurched forward on it's own. The first one happened about six months prior when I was at a complete stop. It did not cause an accident but it did frighten me into an audible scream. I did not report it because after some basic information gathering, I decided that it somehow must have been human error. Every claim I've seen has had the outcome of user issue. During both lurching incidents, a revving sound was made and it felt like and electrical surge of some sort. I am extremely clear on the fact that I did not cause the vehicle to dramatically crash and I feel helpless to know that it will likely be ignored by Tesla. What if I had been in front of a cross walk when the vehicle surged and lurched forward and a life had been seriously injured or even taken? Something must be done to expose this issue and get to the bottom of it. I am happy to provide any additional information in order to prevent this from creating future disasters. It just happened four days ago so the information I have is limited.

NHTSA ODI 11553884

The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

NHTSA ODI 11547646

I was coming to a stop due to a train passing by. As I got closer to the other vehicles that were waiting for the train, I let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

NHTSA ODI 11541231

My daughter was driving on a freeway at 70MPH and her 2023 Model 3 Tesla that was a week old with 450 miles just stopped on the highway. She was lucky that highway patrol passed by shortly and stopped behind her to push her vehicle fully into the emergency lane. Vehicle also difficult to push because of brake locking system. I can't emphasis enough that the vehicle just stopped on the freeway!!!!

NHTSA ODI 11539255

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,200.

NHTSA ODI 11538889

On August 5, 2023, my car charge got too low for me to make it to a charging station in Lafayette Louisiana. I had the vehicle towed on a flat bed. I put the car in Tow Transportation mode. While we were towing the car, I opened the car to check the battery level and somehow the frunk was activated (perhaps I accidentally hit it, I'm not sure). The frunk opened while we were going about 60 mph down the highway, the wind lifted the trunk up and it crushed my front windshield and the frunk and opening mechanics were damaged. Had we not immediately pulled over the frunk hood could have been ripped off the car by the wind and caused a major accident. This seems to be a flaw in the Tesla electronics/app system - you should not be able to open the Frunk once it is put into Tow Transportation mode.

NHTSA ODI 11536774

The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. This is the biggest scam of human history. I am very disappointed due to 50% lower range then what it is supposed to be. There are thousands of people complaining with this issue. This is basically a scam that tesla is doing. If i knew that the actual drivimg range is around at most 200 miles i would not buy the car. I am scammed by tesla.

NHTSA ODI 11535284

2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.

NHTSA ODI 11528471

soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.

NHTSA ODI 11527429

Car was purchased on Tuesday June 13th, on Wednesday June 14th with 50 miles on clock travelling down the centre lane of a Texas highway the vehicle presented a warning that it was powering down and to get off the road. The car slowed down due to the regen breaks 60-0 in just a few seconds resulting in a near miss pile up. When the Tesla tow truck arrived the driver advised that this was not the first time he has seen this issue. The error codes i managed to gather from the vehicle were as follows: DIR_a126, DIR_a137, DIR_a063, BMS_a170 (coolant and rear drive unit issues) The consumer is requesting help with his vehicle. If you require further information please let me know, this nearly caused a serious incident on an extremely busy highway.

NHTSA ODI 11527048

Software Version: 2023.12.10 Over the past month, I have experienced a recurring problem with my vehicle's auditory notification system. The issue first began a couple of software updates ago and has persisted through the most recent update. The problem manifests sporadically, having occurred three times within the past month. When this issue arises, all system sounds, excluding radio and media, cease to function for the duration of my ride and persist across all future rides until the vehicle is hard rebooted. There are no visible warning signs or error messages on the dashboard to indicate that the system sounds are malfunctioning. Proof of issue - https://youtube.com/shorts/VbDErQVVzp4?feature=share The malfunctioning system sounds include but are not limited to: 1. Forward Collision Warning Sounds 2. Seatbelt Warning Sounds 3. Blinker Indicator Sounds 4. EV Reverse Sounds 5. System Notifications 6. All alerts and warnings Attempts to Resolve the Issue: To temporarily rectify the issue, I performed a hard reboot on the vehicle's system. This measure restored the sounds, but the problem consistently returns. **Safety Concerns:** This issue poses a significant safety concern as the lack of audible notifications increases the risk of accidents, particularly due to the absence of forward collision warning sounds, seatbelt warning sounds, and blinker indicator sounds. Additional Observations: It is important to note that this issue began a few software updates ago and has persisted despite subsequent updates. There are no error messages or warnings on the dashboard when the auditory system malfunctions, making the problem harder to detect until an auditory notification is expected but not heard.

NHTSA ODI 11524131

While crossing the rump and side walk to garage the car, as usual slowly proceed to enter the Garage but immediately the car went into extremely fast speed by itself and hit the side of the Garage, damaged the Garage wall, The garage opener, the cabinet, then hit the water softener and our other car in the front. It also smashed the bike against the wall , damaged the side wall cause a bulge to outside of the structure. The garage frame and right side of the Garage door fell on top of the car almost killed our daughter who was at the front passenger seat. The car brake did not stop the car, the alarm did not go off, the air bags did no inflate.

NHTSA ODI 11522184

The contact owns a 2023 Tesla Model 3. The contact stated that while at a red light with the autonomous self-driving feature activated, the vehicle in front made a right turn while the light was still red, and the vehicle inadvertently accelerated. The contact depressed the brake pedal to stop the vehicle. The failure occurred without warning. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 3,400.

NHTSA ODI 11506942

After backing out of a parking place I could not switch into "drive". The car froze and had to be put into "tow mode" to be pushed aside and later taken to a dealer. Before being collected the car was partially blocking a car park, but there was no other safety risk. Warnings appeared when the event occurred, but not prior to. The rear drive unit was replaced under warranty.

NHTSA ODI 11502899

This model has misleading user manual about park assist chime button, park assist front camera on button. Apparently they have removed the ultrasonic sensor and did not enable any user interface to do with Park assist in the control menu. This is misleading safety feature and total lie to the customer. Please flag this as a safety flag so the user will be aware of it. There is no option for the user to enable the front camera for whatever the little useful it can offer. They need to immediately send us the software update to view any camera at will.

NHTSA ODI 11502089