What 412 owners told NHTSA about the 2023 Tesla Model 3 Bev

UNKNOWN Moving collision resulted in insurance company describing damage as a total loss. It was inspected by an auto collision expert; his description, photos and estimate were forwarded to a claims specialist at the insurance company. The side of my head hit the window on the driver's side, but no airbags inflated. I feel this was a risk to my overall safety. There were no warning messages.

NHTSA ODI 11643742

during a hydroplaning incident on a ramp, the tesla refused to budge or give any steer. Major issue was no air bags deployed during collision.

NHTSA ODI 11634754

Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.

NHTSA ODI 11628269

After a collision the screen flashed "Air bags deployed". The car then turned on the hazards, called 911 then vented the windows. The issue is the air bags did not deploy at all. I suffered a concussion and whiplash due to the accident. No warning lamps or messages ever appeared before while driving the vehicle.

NHTSA ODI 11626141

Here’s a template for writing a formal complaint to SaferCar.gov about your Tesla issue: Subject: Vehicle Safety Complaint - Tesla 2023 To Whom It May Concern, I am writing to report a safety issue with my Model 3 manufactured in 2023. This issue has significantly affected the vehicle’s functionality and poses a potential safety risk. Details of the Issue: •VIN (Vehicle Identification Number) [XXX] •Date of Incident: [XXX] •Description of the Problem:: “While driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •Location of Incident: Everet, PA •Outcome: my car being towed, emergency took me to hospital Attempts to Resolve: I have contacted Tesla customer service about this issue , but the problem remains unresolved. Safety Concerns: This issue is not only inconvenient but also endangers my safety and the safety of others on the road. I am deeply concerned about the potential for this defect to cause accidents or injuries. I request that the National Highway Traffic Safety Administration (NHTSA) investigate this issue and take appropriate action to ensure the safety of Tesla vehicles. Contact Information: •Name: [XXX] •Address: [XXX] •Email: [XXX] •Phone [XXX] Thank you for your attention to this matter. I hope to see this issue resolved promptly to prevent further incidents. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11626215

The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .

NHTSA ODI 11624900

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.

NHTSA ODI 11622852

The system failed to detect the driver having a seizure and had no way for the passenger to break the vehicle. People in the vehicle and Others were put at the risk of a seizing person accelerating in a car that could not be prevented by the car or by the passenger. No dealer/service center has confirmed the issues. The vehicle is currently being inspected by police. No known warning signs/messages before the incident.

NHTSA ODI 11617048

STEERING WHEEL LOCKED UP WHILE DRIVING, CAUSING A COLLISION IN THE HIGHWAY

NHTSA ODI 11612707

The contact owns a 2023 Tesla Model 3. The contact stated that while entering a parking lot, the brake pedal failed to respond, the driver was unable to control the steering wheel and crashed into a Ford vehicle and a tree. The air bags deployed, and the vehicle stopped shortly after. The forward collision emergency braking system failed to engage. There were no warning lights illuminated. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The contact sustained injuries to the neck and shoulder and had bruises. Medical attention was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 12,166.

NHTSA ODI 11611655

model 3 self deleted after failing to maintain lane and crossed the white line, and off pavement, into eroded ditch.

NHTSA ODI 11609261

On [XXX] around [XXX], my daughter drove her Tesla Model 3 on [XXX] from school. Two strange/scary accidents happened to two different Tesla cars (Model 3 and Y). It was raining with low/medium visibility. One of the cars was driven by my daughter, and luckily, both drivers were safe with very minor injuries. The cars had significant damage but were drivable, and there were no airbags out. These two accidents occurred within 3 to 5 minutes at the “SAME LOCATION.” When I asked them what happened, my daughter and other Model Y drivers described a sudden loss of control, with their cars spinning and becoming unresponsive to steering and braking. They then hit the guardrail on the center line. I checked the video recordings of our car multiple times; no vehicle-to-vehicle collision was involved. I also checked the road to see if there was any oil spillage, but the lane was clean. She didn't use Auto Pilot, FSD, and Cruse Control. The office recorded it as Hydro Plane in his report, but my concern was incidents that happened only to Teslas. Also, when I posted this incident on a Tesla WhatsApp group, multiple Tesla owners reported that they had a similar issue when it was raining. It seems like Sensors malfunctioning in the rain. Also, my daughter was driving below the posted speed (68/70), and she gave a written note to the officer too, but the officer recorded it as 70/70. I need to check that in the Wake County traffic court. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11606849

Vehicle was in cruise control, and cruise control did not deactivate causing the vehicle to propel into a building, causing airbag deployment. Safety sensors of car failed to recognize building, other vehicles, and obstructions as required.

NHTSA ODI 11606916

This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB. Regards [XXX] Please note that I have used a dummy USA address to satisfy yopur webmasters requirements. My correct contact details are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11603943

The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. The inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. Additionally, the failure of the airbags to deploy during the impact further compromised my safety. This incident not only endangered my life but also posed a significant threat to the safety of other road users on Highway I676. -At this time, the problem has not been reproduced or confirmed by a dealer or independent service center. Further investigation and inspection are necessary to determine the root cause of these critical system failures. -There were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. The malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.

NHTSA ODI 11601015

Opening the car door of the Tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.

NHTSA ODI 11597512

On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. The car crashed into the garage, knocked down one wall along with the main electrical panel. It stopped because it got stuck on 10 in foundation’s of garage structure. The collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. Airbags on both driver and passenger sides did not deploy. Prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. The car became inoperable because the driver’s seat can’t be moved forward to a position where I could reach the gas and brake pedal. I contacted Tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. I’ve done all of that but the problem kept happening on and off. The car was scheduled to be looked at by Tesla on 6-20-24 but the accident happened on 5-28-24. We’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. We’ve reported the accident to both Tesla and my insurance company. Tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time

NHTSA ODI 11596070

Tesla Motors has two self-driving features, a mode they call enhanced autopilot and Full Self-Driving. Enhanced Autopilot is used primarily on freeways, and allows the car to switch lanes without driver's assistance, while maintaining the speed of traffic. Full Self Driving is a separate system in and of itself that relies on far more sensors, and is far more complex, as it needs to be in order to handle all the nuances of allowing a car to drive itself on and around city streets. During the month of April ,Tesla previewed the supposed improvements in its full self driving mode by releasing it to everyone for free for that month. I was exiting the 101 freeway in Los Angeles, utilizing the enhanced autopilot feature to navigate myself to my destination. At this exit, the car makes a right on Main St, drives downabout 500 feet and then makes another right so that you're briefly traveling underneath the freeway from you'd just exited. As the car made that second right, while on what should have full self-driving mode, the car failed to navigate the angle of that turn and ran right into a steep curb at a fairly fast speed, destroying the right drive train, the right tire, the entire front bumper, and the cars wheel chassis and suspsnesion system all still have to be fixed. I believe the malfunction was caused by the car failing to properly switch vbetween enhancd autopilot and full self-driving if they utilize GPS to mmake that determination, because it felt almost as if the car was trying to switch into the lane to the right (which didnt exist there was the curb there) and not like it was attempting to negotiate or preparing to make a wider turn maneuver. I don't believe it even decelerated as it hit the curb. I broke my toe but otherwise am all right. Tesla won't honor their warranty and is threatening to repo the car they won't fix.

NHTSA ODI 11592873

when I was driving my Tesla Model 3 with FSD exiting [XXX] , the FSD directed me to a wrong routing. I corrected the direction by taking over the FSD, the car then lost its full braking system. I was not aware of it until my car slipped backward at a stop and hit a car behind me. The other driver is good enough to let me go, but my Tesla back bumper was damaged. When I got home and read the message on the screen, I was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled, and more. I contacted Tesla and make an appointment half a month later. I was also told that the Tesla recommends to have alignment adjusted every 6000 miles or every 6 months- while I was not aware of this, I thought Tesla is maintenance free. This was what I told Tesla representative then: If this disfunction is safety related, it should be mandatory, not recommended! I feel I was lucky that I only have a small accident, it could be worse. I just dropped my car to Tesla for repair yesterday, the estimated costs was originally $275, then it went up to ~$1500, then ~$1800, When I was talking to a representative, the costs increased to $2167 in a few minutes! I asked why the prices go up, they said the previous prices are mistakes, and if I don't want to pay, I can drive my car home! I believe this happens to many other Tesla users as well, it needs to be addressed before more accidents and damages. The fragile safety operation and the way Tesla treat its customer are not acceptable, at least to my case. Thanks for your attention, if you need more information about my report, or have any question, please feel free to contact me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11589169

I was driving behind someone when a suv came over from left lane into the right lane in front of the cars that were in Front of me and made a sudden turn into a business. I was already applying the brake and was the 3 second rule behind the car in front of me, however the car did not stop as I slammed on the brakes as hard as I could. There have been other times that the car will automatically slammed brakes on because it feels that it need to…when it’s not necessary at all. But the other day when I needed the brakes to help me stop abruptly…they failed to do so. I hit the car in front of me and was cited as well. If I had been going faster..this could have been way worse. This definitely needs to be evaluated on Teslas. I have a dahcam video that I’m unable to upload.

NHTSA ODI 11586958

Using the Tesla "Autopark", the car backed right into a pole in back of the parking space. When the car hit the pole, it kept trying to back up rather than disengaging. It was a clear day, there was no traffic and there was no car in the adjacent parking space. This is using the latest version of Tesla's self-driving software, 12.3.3.

NHTSA ODI 11582590

Tesla autopilot drifted over two lanes and into the side of a semi-truck on the freeway. It was night time but with plenty of light, no rain, and clearly marked lines separating the lanes. Not only did autopilot fail, but the features to help avoid drifting out of a lane even when not using autopilot, also failed. Those features are supposed to auto-steer back into the lane and beep to alert the driver. None of this occurred. 1. Yes vehicle is available for inspection upon request 2. Could have easily led to extensive damage, injuries or fatalities. Everyone got lucky 3. Problem has not been reproduced by dealer, but I have video of the event 4. Vehicle has not been inspected by any 3rd parties

NHTSA ODI 11578778

The contact owns a 2023 Tesla Model 3. The contact stated that while attempting to park the vehicle, the vehicle suddenly accelerated independently. The contact lost control of the vehicle, coming to a complete stop after crashing into two poles and veering into a brick wall, where the vehicle briefly continued to accelerate. The air bags did not deploy. A Police report was filed. There were no injuries were reported. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: DP23002 (Speed Control). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ODI 11577455

Unintended acceleration after I tried to park take off before I can parked it violently crash into the wall.

NHTSA ODI 11577466

Back in February my Tesla Model 3 started acting up Emergency Brake was disabled, automatic vehicle hold was disabled, and traction control was disabled all issues I reported to the company app with photo. This problem stated when a software update happened after the Tesla app requested it.

NHTSA ODI 11573631