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What 25 owners told NHTSA about the 2023 Subaru Solterra Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (25)Crash / fire / injury (4)Driver assistance (9)Electrical system (8)Speed control (6)Brakes (4)Visibility & wipers (4)Body & structure (3)Engine (3)Backup camera & sensors (2)Fuel system (2)Suspension (2)

2 of 25 complaints match · Fuel system · clear filters

Dec 17, 2024Transmission & drivetrainElectrical systemFuel system

I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs. This situation is unacceptable, and I urge you to address these issues promptly. If you have any further questions or need additional information, please do not hesitate to contact me.

NHTSA ODI 11631223

Feb 15, 2024Electrical systemFuel system

problem with milage range and charging rate . The vehicle will not charge above 24Kw--no fast charing possible "the vehicle has been found to be operating as designed and no repairs are being recommended" Leased vehicle in October 2023

NHTSA ODI 11572241

Working with the data? Download all 25 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Subaru Solterra Bev verdict →