Home · 2023 Subaru Outback Wilderness · Complaints

What 85 owners told NHTSA about the 2023 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (85)Crash / fire / injury (9)Driver assistance (21)Visibility & wipers (19)Electrical system (17)Brakes (6)Lights (6)Transmission & drivetrain (4)Latches & locks (3)Speed control (3)Airbags (2)Body & structure (2)

2 of 85 complaints match · Body & structure · clear filters

Mar 22, 2023Body & structure

This incident occurred on January 20, 2023. I was driving alone on I-73 in Greensboro, NC. It was around 5:45 AM and was about 40 degrees outside. I had no vehicles in front of me and a very large separation to the vehicles in the oncoming traffic direction. The car was still new as it only had 4k miles on it. I was driving at 65mph merging onto I-73. Suddenly, I heard what sounded like an explosion followed by what sounded like flapping and "pebbles hitting roof" sound. I knew something had broken so I pulled off the road. My moonroof had shattered. I took pictures while I was trying to determine my next step. There was a hole in the center and part of the right side of the glass. I did not have any way to contain the damage when it was put on the flat bed trailer to take it to the dealership. I dropped by the dealership later that day. The hole had grown significantly while being towed to the dealer (wind damage expanded the hole). The dealership said it was the second Outback they had seen that week for an exploding moonroof. They stated it would not be covered under warranty, but they did replace it as a one-time goodwill gesture. Searching online, this seems to be way more common of an experience than it should be with Subaru Outbacks. If I had had the interior closeout panel open, I would have been covered in glass. I feel this was not damage induced by any impact as there were no cars near me within at least 100 yards in any direction.

NHTSA ODI 11513158

Mar 21, 2023Body & structure

The rear driver side door popped open so as to be not fully closed, but not fully open (door not fully secure/ajar) while driving. The vehicle was being driven on a highway with speed no more than 55 mph, exiting an off ramp and approaching a stop light. When the brakes were depressed to ease into the off ramp stop there was a loud pop and the instrument panel displayed the door open warning for the drivers side rear door. It was necessary to fully stop the vehicle and re-secure the door from the outside. There were no passengers in the rear seat during this occurrence. The dealer inspected the door hinges observing no abnormalities and was not able to reproduce the error when test driving the vehicle.

NHTSA ODI 11513045

Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Subaru Outback Wilderness verdict →