Home · 2023 · Ram
2023 Ram Promaster (passenger Double Seat)
Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.
65 owner complaints · 5 recalls · data verified July 19, 2026 · source: NHTSA
Buy-rated alternatives from this era
Other 2021–2025 cars in the same rough price bracket with a clean, matured Buy verdict — worth cross-shopping before you commit to the 2023 Ram Promaster (passenger Double Seat).
Why caution?
Steering problems dominate (34% of complaints).
Score breakdown, by factor
Full methodology →#272 of 363Among the 2023 models with a matured record, the 2023 Ram Promaster (passenger Double Seat) ranks #272, scoring higher than 24% of them. See the 2023 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
1 open NHTSA defect investigation on file for this model year, separate from the recalls above.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2023 Ram Promaster (passenger Double Seat), plotted where owners report it happening.
Also reported (mileage varies): Steering (22) · Electrical system (17) · Engine & cooling (14) · Engine (10)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Steering
34%22 complaints · 22 in the last 2 years
“Power steering harness has leak. Wiring is faulty”
Electrical system
26%17 complaints · 16 in the last 2 years
“The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report a…”
Engine & cooling
22%14 complaints · 14 in the last 2 years
“The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do …”
Engine
15%10 complaints · 10 in the last 2 years
“The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report a…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Read all 65 owner complaints in their own words → · just the 5 crash/fire/injury reports →
Recalls (5)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Equipment Adaptive/mobility · 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling · 25V720000
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Back Over Prevention · 24V436000
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Structure · 24V416000
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Seat Belts · 24V129000
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Questions to ask the seller
Questions worth asking the seller of this Ram before you buy, drawn from its public record:
- NHTSA lists 5 recall campaigns for the 2023 Ram Promaster (passenger Double Seat). Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report steering problems more than anything else. Has this car shown any steering symptoms, and are there repair records for it?
- Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2023 Ram PROMASTER (PASSENGER DOUBLE SEAT) beats every score on the internet, including ours.
What to ask forNot set on the 2023? See how every Promaster (passenger Double Seat) model year scores →
Cross-shopping? Compare the 2023 Ram Promaster (passenger Double Seat) against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.