Jun 25, 2026Electrical systemAirbagsEngine
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled. The messages "Service ESC” and “Service Trailer Brake System” were displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
NHTSA ODI 11746488
Dec 6, 2024Electrical system
high beam lights turn on when left turn signal is activated
NHTSA ODI 11629272
Oct 24, 2024Electrical systemLights
Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activates with high beam pass activation. Per Ram's protocol, they performed a software reboot upon the first attempt. The problem quickly returned. I returned to the same service department who did not perform any service on the vehicle despite the ongoing problem for more than one week. I took the truck back as it was my main mode of transportation. Because this safety issue has not resolved, I attempted to take it back to a different Ram service center who wanted to perform some incredibly involved electronic disconnection of all systems. I told them this was unacceptable because this was a known recall item that is still active. I have tried calling Ram Cares Customer service, but they have been entirely unhelpful. I am not filing this safety issue because Ram refuses to provide the needed replacement of the SCCM unit, which was the correct fix for this recall because they insist that the recall has been serviced appropriately. I have a recent video that shows the problem still happening, but they have not cared to look at it.
NHTSA ODI 11621770