What 660 owners told NHTSA about the 2023 Nissan Rogue Select

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that while the vehicle was idling, it vibrated abnormally. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ODI 11714564

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11714241

I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times

NHTSA ODI 11714345

My car had been parked while I was at work. I was the only person there. I got in the driver's side seat and put my purse in the passenger seat. I heard a lost pop and the back glass exploded in the hatch.

NHTSA ODI 11714363

Rear window EXPLODED sending glass 10' out and then 4 to 5 feet inside the vehicle. Defroster had been turned off about 15 minutes prior. Was starting to backout of parking spot when an explosion of glass flew in/out of vehicle then hissing sounds, ending with sound of glass falling.

NHTSA ODI 11713904

The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftgate needed to be replaced because the glass was stuck inside. The rear windshield glass was replaced by the insurance company. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 29,509.

NHTSA ODI 11713423

My vehicle, VIN [XXX] , was operating normally when a check engine light appeared, along with a message indicating engine malfunction and loss of power. I took the vehicle to an authorized Nissan dealership, Reed Nissan Orlando, where I was assisted by service advisor Aaron Berning. At the dealership, I was informed that the vehicle had an active turbocharger recall, which could be related to the issue. The recall repair was performed; however, the vehicle was returned to me with the check engine light still illuminated and continued loss of power, despite having no such issues prior to the recall service. The dealership documented an engine problem in writing on the service invoice (Invoice No. XXX, dated 09/04/2025) but refused to repair it, stating that the issue was not covered under the recall. Despite the problem arising immediately after the recall repair, I was required to pay out-of-pocket for a diagnostic inspection. Approximately one week later, the vehicle again experienced engine failure and significant loss of power, making it unusable. I contacted Nissan Consumer Affairs (Nissan North America), but after reviewing the dealership’s position, Nissan chose to uphold the decision not to cover the repairs. Due to the unresolved mechanical issue, the vehicle became inoperable, causing loss of income, as I rely on the vehicle for work with delivery and rideshare services. I was ultimately unable to continue payments on the financed vehicle, resulting in repossession by the lender. I am submitting this complaint as a last resort and respectfully request that this matter be reviewed and investigated, as the vehicle did not present these issues prior to the recall service. Supporting documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11713489

My back windshield shattered while driving at 25 miles an hour with no other cars around me. Sounded like a gunshot.

NHTSA ODI 11713172

Rear hatch window on my wife's 2023 Nissan Rogue shattered while parked inside of or residential garage. Damage happened between the hours of 12am and 7am this date. Vehicle was stationary and not in motion. Temperature of garage was 46 degrees as shown on our garage door opener panel. As per an internet search, this is an ongoing problem with the 2012 to 2025 Nissan Rogue. I attempted to contact Nissan North America on this date but their offices are closed until Monday January 26, 2026. Dealership stated this date that they do not repair windows and DID NOT STATE THIS HAS BEEN A PROBLEM WITH THE ROGUE VEHICLE. Vehicle is not driven that much and as of this complaint on has 6,768 miles on the odometer.

NHTSA ODI 11713094

During highway driving, my 2023 Nissan Rogue experienced sudden loss of power and entered limp mode without warning. Engine RPM surged abnormally, forward driving and collision avoidance sensors became disabled, and the vehicle could not accelerate properly. The fuel range also dropped rapidly during this event. This created a dangerous situation in traffic (I was in the mountains in Virginia) and placed me and other motorists at risk. The condition is intermittent and did not leave diagnostic codes. The vehicle was taken to a Nissan dealership, where recall repairs and ECM reprogramming were performed, but no root cause was identified and there is no assurance the problem will not recur. I am concerned this is a serious safety defect involving loss of propulsion and disabled safety systems.

NHTSA ODI 11712897

The contact owns a 2023 Nissan Rogue. While entering the vehicle, the contact became aware that the rear windshield glass was cracked. The corners of the glass were intact, but there was a circular hole in the center of the glass. The vehicle was not taken to be repaired. The contact believed that the failure was due to the rear windshield glass being defective. The manufacturer was not notified of the failure. The failure mileage was 30,000.

NHTSA ODI 11712968

The contact owns a 2023 Nissan Rogue. The contact stated while driving approximately 65 MPH, there was an abnormal fuel odor inside the cabin of the vehicle, and there was an abnormal knocking sound coming from the engine compartment. The check engine warning light illuminated, and the message "Engine Failure" was displayed. The vehicle was taken to a dealer several times however; the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,931.

NHTSA ODI 11712629

Jc Billon supposedly fixed the gas line recall but unfortunately my car still smells like gas from time to time and I have reached out numerous times with no call backs and they still have not reached out about the engine recall

NHTSA ODI 11712301

My rear window shattered spontaneously

NHTSA ODI 11712448

how brake failure caused the Rogue to crash. “I was coming up on a stop and was trying to slowly come to a stop. But I noticed that my car wasn’t slowing down. So, I tried to brake harder by pushing on the brake pedal, but the pedal resisted my foot pressure. I pressed harder on the pedal, but the car didn’t start to beep the collision warning. I was not in control of the braking system (and) the car would not stop. The car wasn’t allowing me to brake. as everything happened so fast. I ended up rear ending someone.”

NHTSA ODI 11712130

White smoke poured out of exhaust upon starting vehicle. When driving the vehicle will smoke and lose power/go into limp mode not letting you accelerate essentially causing you to stop in the middle of traffic or highway and causing the heat not to work. Same model with different vin numbers are already on recall but my vin number is not even though it’s the same engine and I’m having the same issues as the current recall

NHTSA ODI 11711874

In August 2024, I purchased a 2023 Nissan Rogue. On January 12, 2025, after a cold front brought ice and snow into our area in North Mississippi, I noticed that the rear windshield was busted. When I contacted my insurance provider, I was informed that there was no information stating that this issue was expected. I filed a claim and had a new windshield installed.

NHTSA ODI 11711920

Was driving in early morning heard a thud sound and discovered back window on hatch had shattered. No one was around, I did have the rear defrost on and not the wiper.

NHTSA ODI 11711236

RECALL 25V-437 REMEDY INADEQUATE - ONGOING ENGINE FAILURE VIN: [your VIN] Recall: 25V-437 (Engine Bearing) Recall completion date: [DATE] Dealer: [Dealer name, city] ISSUE: Vehicle continues in limp mode with "take to dealer" warning after recall 25V-437 was marked complete. CODES BEFORE RECALL: P0012 (cam timing), P0196 (oil temp sensor), P0507 (idle control), P161F (immobilizer) DEALER ACTIONS AFTER RECALL: - Refused to provide oil pan inspection results (whether metal debris was found) - Refused post-repair road test and verification scan as required by recall procedure - Claimed P0196/P0012 codes "unrelated to recall" despite Nissan TSB NTB25-007 documenting this exact pattern on KR15DDT engines - Charged $300 diagnostic fee for recall-related symptoms - Vehicle remains in limp mode after recall marked "complete" SAFETY CONCERN: Engine bearing defect recall remedy did not resolve engine failure symptoms. Vehicle unsafe to drive. Service advisor became hostile when I researched recall procedures and refused to follow Nissan’s remedy protocol. Nissan Consumer Affairs case opened 1/12/2026

NHTSA ODI 11710327

Engine blew up before warranty ended and then engine replacement only lasted 1000 miles just blew up again

NHTSA ODI 11710225

~the rear windshield shattered while driving ~was unable to see out the rear windshield, extremely loud ~the windshield was repaired by an independent service center; Nissan took no responsibility ~the vehicle was not inspected ~no warning, just shattered

NHTSA ODI 11710080

EGR valve and oil leaking The malfunction light came on and the car reduced power and almost killed me on the highway in Dallas Tx! Yes has been confirmed by trophy Nissan in Mesquite! I have also had to replace motor mount transmission mount torque strut mount the turbo hose! I have seen like 50 people have the same problem and saying they paid over $2000 to fix and car still breaks down! I will be contacting a lawyer! Every 2023 rogue with all these same problems need to be taken out of service and we need to be compensated! It should be illegal for a business to sell “new” cars that are unsafe with this many problems! It isn’t right for my first time going to a car dealership to buy a reliable car because I drive out of town for work and get a piece of crap car!! I could have bought a cash car and these same problems!!! Ughhhhh

NHTSA ODI 11709825

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost drive power with several unknown warning lights illuminated. There was white smoke coming from the rear of the vehicle. The vehicle was coasted to the side of the road. The vehicle was first towed to an independent mechanic, but it was not diagnosed. The vehicle was then towed to the dealer, who determined that the engine had failed due to coolant intrusion into the engine from faulty bearings. The dealer informed the contact that the engine needed to be replaced. The contact later received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the failure was not covered by the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,071.

NHTSA ODI 11709598

I purchased a 2023 Nissan Rogue in New Jersey. Approximately 45 days after purchase, Nissan issued multiple safety recalls involving a risk of crash. The manufacturer failed to provide the required parts and did not remedy the safety defects within a reasonable time. I repeatedly requested a manufacturer buyback or a rental vehicle while waiting for recall repairs, but Nissan refused both requests. Due to the unresolved safety risk and lack of any reasonable solution, I was forced to sell the vehicle at a significant financial loss. This complaint concerns Nissan’s failure to timely remedy a known safety defect and the resulting consumer harm.

NHTSA ODI 11709663

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact stated that while driving approximately 70 MPH, the vehicle lost power. The contact pulled over to the side of the road, and there was smoke coming from the engine compartment. The vehicle was towed to a dealer, where it was diagnosed, and determined that the engine needed to be replaced due to the main bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure, but refused to repair the vehicle because sludge was found in the oil pan. The failure mileage was approximately 90,000.

NHTSA ODI 11709401