What 660 owners told NHTSA about the 2023 Nissan Rogue Select

The complaint was filed on behalf of the contact's mother who owns a 2023 Nissan Rogue. The contact stated that while the contact's mother was driving at an undisclosed speed, the vehicle's speed independently increased. The contact's mother depressed the brake pedal; however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into a crowd of individuals. The contact stated that the contact's mother was picking up the contact's father at the valet stand at the local clinic when the failure occurred. The vehicle was towed to a local tow yard. The contact's mother received medical treatment. The contact's mother sustained an injury to her right hand and right wrist. A Police report was filed, however the information was unavailable. The contact's mother received a recall notification, NHTSA Campaign Number: 25V4370000 (Engine and Engine Cooling), however the parts were not available. The contact was concerned that the manufacturer had initiated the recall, and parts were not available. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11683106

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was running rough and was vibrating abnormally while driving. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11683202

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a secondary dealer, Weston Nissan (3650 Weston Rd, Weston, FL 33331); were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11682056

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that whenever the vehicle was started, there was an abnormal shuddering sound coming from the engine. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000.

NHTSA ODI 11681658

The contact owns a 2023 Nissan Rogue. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle went into LIMP Mode and decelerated to 2 MPH. The contact was able to pull over to the side of the road. The vehicle was taken to the dealer, where it was diagnosed and determined that the axle seals were leaking, and that the Lane Departure system had failed. The vehicle was repaired; however, the failure recurred two days later, nearly causing the vehicle to crash with another vehicle. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V438000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11673938

The contact owns a 2023 Nissan Rogue. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle and the engine was running rough. The contact stated that the transmission was slipping, and the vehicle hesitated while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

NHTSA ODI 11673751

The contact owns a 2023 Nissan Rogue. The contact stated that while receiving an oil change by an independent mechanic, the contact was informed that the engine oil pan had fractured and needed to be replaced. Additionally, the rearview camera intermittently displayed a blank image while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,300.

NHTSA ODI 11668121

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the RPM increased quickly, but failed to maintain automotive power. The contact stated that the message "CVT fault service immediately" was displayed. The CVT warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the CVT and electronic oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 7,800.

NHTSA ODI 11649730

The contact owns a 2023 Nissan Rogue. The contact stated while driving at approximately 5 MPH, the vehicle stalled in the middle of an intersection. The contact stated that the message "Fatal Error - Service Vehicle Immediately" was displayed on the instrument cluster. The contact stated that several attempts were needed to restart the vehicle. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be replicated. The vehicle was not repaired. The contact stated that the failure became a recurring failure, and the vehicle had been taken back to the same dealer several times who could not determine the cause of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.

NHTSA ODI 11647019

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.

NHTSA ODI 11640658

The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.

NHTSA ODI 11628222

The contact owns a 2023 Nissan Rogue. The contact stated that vehicle was taken to the local dealer for routine maintenance, and the contact was informed that the plastic oil pan brass drain plug had loosened, and oil was leaking. The dealer informed the contact that the oil pan assembly, PN: 11110-6RC1B; needed to be replaced. The vehicle was repaired. There were no warning lights illuminated. There was no indication of a leak. The manufacturer was contacted and opened a case. The approximate failure mileage was 10,000.

NHTSA ODI 11624933

The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.

NHTSA ODI 11560729