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What 10 owners told NHTSA about the 2023 Mercedes-benz GLS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Brakes (4)Engine (4)Driver assistance (2)Electrical system (2)Fuel system (2)Body & structure (1)Lane Departure (1)Transmission & drivetrain (1)Wheels (1)

2 of 10 complaints match · Fuel system · clear filters

Jul 24, 2024Fuel system

The contact owns a 2023 Mercedes-Benz GLS450. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and making a left turn, the vehicle stalled. The contact stated that an unknown warning was illuminated; however, when the vehicle was restarted, the warning light was off. The vehicle was taken to a dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred after receiving the recall notification. The failure mileage was approximately 11,000. Parts distribution disconnect.

NHTSA ODI 11604201

Oct 4, 2023EngineFuel system

Twice the vehicle has stalled while driving. I see that there is a recall on my model for a faulty fuel pump which causes this problem, but my dealer claims my vehicle is not part of the recall even though it is having the same issue.

NHTSA ODI 11548136

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz GLS verdict →