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What 31 owners told NHTSA about the 2023 Mercedes-benz Gle-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (3)Transmission & drivetrain (9)Driver assistance (6)Fuel system (5)Body & structure (4)Speed control (4)Brakes (3)Electrical system (3)Engine (3)Lane Departure (2)Visibility & wipers (1)

3 of 31 complaints match · Engine · clear filters

May 10, 2024Transmission & drivetrainSpeed controlEngine

After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.

NHTSA ODI 11588071

Aug 31, 2023Transmission & drivetrainEngineFuel system

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

NHTSA ODI 11541807

Mar 9, 2023Transmission & drivetrainEngine

For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

NHTSA ODI 11511088

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Gle-class Hybrid verdict →