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What 31 owners told NHTSA about the 2023 Mercedes-benz Gle-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (3)Transmission & drivetrain (9)Driver assistance (6)Fuel system (5)Body & structure (4)Speed control (4)Brakes (3)Electrical system (3)Engine (3)Lane Departure (2)Visibility & wipers (1)

1 of 31 complaints match · Brakes · crash/fire/injury only · clear filters

Feb 20, 2024BrakesDriver assistanceCrash

This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury. This failure put the safety of the persons in the other car at risk for injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11572955

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Gle-class Hybrid verdict →