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What 12 owners told NHTSA about the 2023 Mercedes-benz GLB

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (12)Engine (4)Transmission & drivetrain (3)Brakes (2)Visibility & wipers (2)Carry Handle, Shell, Base (1)Fuel system (1)Other/i Am Not Sure (1)

2 of 12 complaints match · Brakes · clear filters

Apr 18, 2025Brakes

The front brakes making noise when slow stop , Merced dealer service repair 3 time and replace rotor and brakes, but the problem still making noise. they said nothing he can do. want me to report NHTSA. thanks

NHTSA ODI 11655463

Feb 15, 2024Transmission & drivetrainBrakes

The contact owned a 2023 Mercedes-Benz GLB35 AMG. The contact stated that while driving at an undisclosed speed, the brakes were inoperable. The contact stated that while depressing the brake pedal, the vehicle was not braking smoothly. Additionally, the vehicle failed to accelerate as intended. The contact stated that the transmission malfunction warning light was illuminated. The contact stated that the vehicle had been taken to the dealer four times. The contact stated that the first visit with the dealer regarding the brakes, the dealer applied lubricant to the brake pedal. The contact stated that the failure was persistent. The vehicle was taken to the dealer for the second and third time, however the failure could not be duplicated. The contact stated that the failure was persistent. The vehicle was taken back to the dealer for the fourth time, and the vehicle was sold back to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,200.

NHTSA ODI 11572169

Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz GLB verdict →