Home · 2023 Mercedes-benz Eqs SUV 580 4matic · Complaints

What 66 owners told NHTSA about the 2023 Mercedes-benz Eqs SUV 580 4matic

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (66)Crash / fire / injury (12)Driver assistance (31)Electrical system (21)Brakes (18)Speed control (4)Body & structure (3)Fuel system (3)Visibility & wipers (2)Wheels (2)Airbags (1)Backup camera & sensors (1)

1 of 66 complaints match · Backup camera & sensors · clear filters

Sep 21, 2024BrakesBackup camera & sensorsDriver assistanceCrash2 injuries

Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and unprovoked halt put me and my passenger at risk of serious injury. My foot was on the brake the entire time. As the car stopped so unexpectedly, I shifted into Drive in an attempt to inch forward. However, despite my foot remaining firmly on the brake, the car accelerated at full power, without warning, and with no input from me to do so. The car then drove directly into the foundation of my house, causing significant damage. Despite applying constant pressure to the brake, the vehicle failed to stop or respond. This malfunction resulted in the destruction of my home’s foundation and caused bodily injury to both me and my passenger. This was a life-threatening event and could have resulted in severe harm or death to anyone nearby. The car’s acceleration while my foot was still on the brake indicates a severe safety risk and defect in the vehicle’s systems, which also places others at risk.

NHTSA ODI 11615797

Working with the data? Download all 66 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Eqs SUV 580 4matic verdict →