The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadically reeving. The RPM increased, and the vehicle stalled without acceleration. There was smoke emerging from the hood. There was oil leaking. The vehicle failed to turn off and on. The fuel gauge and infotainment center were not working properly. The contact stated that while leaving the local dealer, the vehicle stalled. The battery was replaced. The vehicle was towed to another unknown local dealer who determined the battery needed to be replaced. The vehicle was replaced, but the failure recurred. The dealer determined that there was an oil leak and needed to replace the transmission, serpentine belt, and battery. The dealer informed me additional testing was needed. The vehicle was not repaired. The manufacturer was contacted regarding a buyback, but no assistance was provided. The failure mileage was approximately 37,000.
NHTSA ODI 11737807