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What 22 owners told NHTSA about the 2023 Mazda Cx-30

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Crash / fire / injury (6)Brakes (6)Driver assistance (5)Suspension (3)Airbags (2)Backup camera & sensors (2)Speed control (2)Steering (2)Visibility & wipers (2)Body & structure (1)Electrical system (1)

1 of 22 complaints match · Steering · crash/fire/injury only · clear filters

Feb 6, 2026SteeringSuspensionWheelsCrash

While attempting a left-hand turn, the steering wheel suddenly became stiff and unresponsive, as if the mechanical gear had bound. This sudden resistance made it impossible to complete the turn, causing the vehicle to strike a curb at low speed. A post-accident inspection at Lee Johnson Mazda (RO# 649854) confirmed extensive damage, including a bent inner tie rod, a damaged front wheel bearing/hub assembly, and wheel/tire damage totaling over $6,500. The dealership stated no electronic fault codes were present in the computer, but the physical behavior matches the 'sticky steering' symptoms currently under federal investigation for other Mazda models (Recall 24V022 / RQ26002). I believe a mechanical failure in the steering gear caused the collision.

NHTSA ODI 11716259

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mazda Cx-30 verdict →