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What 22 owners told NHTSA about the 2023 Mazda Cx-30

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Crash / fire / injury (6)Brakes (6)Driver assistance (5)Suspension (3)Airbags (2)Backup camera & sensors (2)Speed control (2)Steering (2)Visibility & wipers (2)Body & structure (1)Electrical system (1)

2 of 22 complaints match · Driver assistance · crash/fire/injury only · clear filters

Mar 14, 2026BrakesDriver assistanceCrash1 injury

While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number

NHTSA ODI 11724381

Jul 17, 2023BrakesDriver assistanceCrash

This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.

NHTSA ODI 11532740

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mazda Cx-30 verdict →