Home · 2023 Lexus Es350 · Complaints

What 10 owners told NHTSA about the 2023 Lexus Es350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (3)Brakes (2)Electrical system (2)Driver assistance (1)Fuel system (1)Lane Departure (1)Speed control (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)Wheels (1)

1 of 10 complaints match · Driver assistance · crash/fire/injury only · clear filters

Dec 29, 2023Speed controlDriver assistanceCrash

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

NHTSA ODI 11562632

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Lexus Es350 verdict →