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What 10 owners told NHTSA about the 2023 Lexus Es350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (3)Brakes (2)Electrical system (2)Driver assistance (1)Fuel system (1)Lane Departure (1)Speed control (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)Wheels (1)

1 of 10 complaints match · Brakes · crash/fire/injury only · clear filters

Nov 5, 2025BrakesElectrical systemCrash

The contact owns a 2023 Lexus ES 300. The contact stated that upon coasting into a parking space, the contact tapped the brake pedal; however, the vehicle independently accelerated. In an effort to avoid hitting the building, the contact steered the vehicle to the left, away from the building; as a result, the contact drove into some hedges. The contact's foot was on the brake pedal throughout the failure, and the vehicle eventually came to a stop. The contact stated that a "Parking Support Brake Malfunction, Visit your Dealer" warning message appeared on the instrument panel. The air bags did not deploy, and no injuries were reported. The police were not called to the scene, and a police report was not filed. The building's hedges were destroyed, and paint marks were left on the side of the building as a result of the vehicle scraping the building. Despite the failure, the contact managed to regain control of the vehicle and drove home. The next day, the vehicle was taken to an independent mechanic, where it remained in their possession; the vehicle had yet to be diagnosed or repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

NHTSA ODI 11697669

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Lexus Es350 verdict →