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2023 Kia Sorento Hybrid
Solid pick. The public record on this car is clean for its age — inspect it, then negotiate with confidence.
104 owner complaints · 3 recalls · data verified July 10, 2026 · source: NHTSA
Why buy?
Electrical system problems dominate (31% of complaints, typically reported near 30k miles).
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2023 Kia Sorento Hybrid, plotted where owners report it happening.
Also reported (mileage varies): Driver assistance (12) · Speed control (11)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.
Electrical system
31%32 complaints · typically near 30k mi · 22 in the last 2 years
“2023 Kia sorento rear camera mounting bracket broke. There was are recall SC280 in 2023. Rear camera recently fell out of housing unit and is hanging. Still under warr…”
Engine
25%26 complaints · typically near 7k mi · 15 in the last 2 years
“Engine- car turn off - lights were still on, car restarted - no icons on dashboard”
Transmission & drivetrain
16%17 complaints · typically near 7k mi · 10 in the last 2 years
“Transmission went out while driving on highway. Dealership said they need to replace the entire transmission.”
Driver assistance
12%12 complaints · 7 in the last 2 years
“Check engine light on. Rear defrost doesn't work. Auto stop/start not working. Cruise control not working. Vehicle shuts off sometimes at stand still and have to put i…”
Recalls (3)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Electrical System · 25V649000
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk: A fire increases the risk of injury.
Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Back Over Prevention · 23V610000
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Equipment · 23V579000
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150–$250 independent inspection of this exact 2023 Kia SORENTO HYBRID beats every score on the internet, including ours.
What to ask forNot set on the 2023? See how every Sorento Hybrid model year scores →
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What owners say
Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.