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What 15 owners told NHTSA about the 2023 Kia Niro EV

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (15)Crash / fire / injury (2)Electrical system (8)Brakes (3)Fuel system (3)Driver assistance (2)Speed control (2)Transmission & drivetrain (2)Airbags (1)Body & structure (1)Seat belts (1)Seats (1)

2 of 15 complaints match · crash/fire/injury only · clear filters

Nov 14, 2024BrakesCrash

The contact owns a 2023 Kia Niro. The contact stated when parking the vehicle, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle accelerated and jumped the curb. The contact stated that the vehicle was headed in the direction of the building. The contact noticed that a consumer was exiting the entrance of the building. The contact turned the steering wheel in the opposite direction to avoid hitting the consumer. The contact's vehicle crashed into the side of the building. The contact's vehicle was damaged to the front of the vehicle, which included the undercarriage, the battery pack, and both driver's side tires. The vehicle was towed to the dealer. A Police report was filed. No injuries were sustained. The insurance deemed the vehicle a total loss. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,030.

NHTSA ODI 11625279

Nov 28, 2023AirbagsBrakesDriver assistanceCrash3 injuries

I had front collision that caused by having difficulty switching my foot from acceleration pedal (gas pedal) to brake pedal, my foot movement from gas pedal to brake pedal has been restricted by friction between my shoe and brake pedal that delayed my foot movement and caused the accident, Automatic emergency brake did not function too. Also air bags did not open at this front collision.

NHTSA ODI 11557277

Working with the data? Download all 15 complaints as CSV · fetched from NHTSA July 12, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Kia Niro EV verdict →