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What 96 owners told NHTSA about the 2023 Kia K5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (96)Crash / fire / injury (11)Fuel system (45)Body & structure (14)Engine (11)Transmission & drivetrain (11)Brakes (5)Driver assistance (5)Airbags (4)Electrical system (4)Seats (4)Lane Departure (2)

3 of 96 complaints match · Airbags · crash/fire/injury only · clear filters

Mar 24, 2025AirbagsCrash1 injury

I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.

NHTSA ODI 11650047

Jul 13, 2023AirbagsCrash6 injuries

I was in a car accident on 6/30/23. I was side swiped and the front airbag deployed and exploded in my face, knocking me unconscious and leaving me with chemical burns. I had a grade 2 concussion so it's hard to remember a lot. I was taken to the hospital. And drivers and passengers from 3 other vehicles were also taken to area hospitals.

NHTSA ODI 11532035

Jun 9, 2023AirbagsBody & structureCrash

I was involved in a traffic accident on May 29 2023. I was hit on the passenger side sustaining $18,000 in damages. My side air bag never went off.

NHTSA ODI 11526279

Working with the data? Download all 96 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Kia K5 verdict →