What 56 owners told NHTSA about the 2023 Kia Forte Koup

My safety system keeps malfunctioning. I am unable to use safety features, blinkers, hazards and gauges of speed, gas and rpm go to zero. I have taken my car several time to the Kia dealership in Arlington Texas and they keep giving me the run around with my concern. They say that don't have codes that validate a problem. I have shown them video and pictures of what happens and they refuse to help me. My complete dash will light up and all my warning signs are in and blinking and bell is going off. Systems of failure had been taking place for a year now and I don't know what else to do. I had a recall done on my new car at the location and since then I e been dealing with this safety issue.

NHTSA ODI 11607585

2023 Kia Forte LXS drives unsteady requiring continuous correction of Steering: feels excessive bumpiness/bounciness in the front end with subtle abnormal sideways movement (as if drifting away or swaying). It also feels the vehicle has subtle but sudden shaky movements and looseness in the wheel leading up to steering but no vibration. This is felt at both slow speed and highway speed. Dealership Service Dept. has already checked the wheels alignment, balancing and suspension, and found them to be okay. To me, the symptoms suggest faulty Steering System such as Steering linkage or steering column. However Dealership now refuses to acknowledge the issue calling it a normal function of the vehicle. Every time I drive the vehicle, it feels unsafe. Dealership also does not accept my requests to investigate the steering system. In fact they shut the door at my face.

NHTSA ODI 11604411

My brand new 2023 Kia Forte LXS (Koa the Kia)'s lower right control arm is completely broken, the rack & pinion inner tie rod end is bent, as well has damage to bottom coverage panel, right side rims scratches and scratched under bumper paint from collapse. In March of 2024, the vehicle completely collapsed on the road, and felt like the car was dangerously floating. By the good grace of God, my children and I made it home safely. I was not aware of how tremendous the damages were, until MaxCare directed me to have a tow company transport my new vehicle to a manufacturer, Ed Voles Kia in Atlanta, GA, where the right tire was completely disconnected from the vehicle. Ed Voyles Kia has had the vehicle since the collapse, and has been inspected with an invoice for future references. The vehicle would make loud popping noises, depending on the steering wheels position while operating the vehicle. I took it upon myself to get the issue checked out in Little Rock, AR at Landers Kia in February 2024, personally thinking it was the brakes (though just purchased). Other than unappealing noises, and a floating feeling while driving, there were no other warnings to anticipate such a grueling tragedy.

NHTSA ODI 11585792

The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed during a rainstorm, she became aware that the windshield wiper was sticking and failed to adequately clear away water from the windshield, severely reducing visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 10,000.

NHTSA ODI 11585275

Car has steering issues. When driving on flat straight roads steering wheel will slightly tighten and start to pull to the right. This happens about 70% of the time. Resistance on the steering wheel is needed in order for the car not to drive off the road or into another vehicle. It is hard keep the car in the lanes at times. Car was kept in the shop for 4+ months and verified by the dealership that there was an alignment issue. It has had 5+ alignments. Dealerships have not fixed the issue, but are now saying the car is driving as designed. Alignment has been done by a different dealership two more times after they said, the car was driving as designed. There are recalls on this car for steering issues, but I was told my vin is not associated.

NHTSA ODI 11584649

The check engine light turned on when starting the car. The car was shaking and running rough. The car was towed to the dealership and cylinder misfire was detected. Since the car is less than a year old and around 6000 miles, this needs to be addressed by the company. This accident happening while the car was on the road could have caused serious injuries and concerns.

NHTSA ODI 11582803

Front lower control arm recalled since September 2023. As of April 2024 recall not remedied dispite multiple visits to the dealership and contacting Kia directly.

NHTSA ODI 11581484

Auto Emergency Breaking & Forward Collision Warning: Yes it available for inspection ASAP My safety was risk, while driving on the freeway I was staying in my lane driving and all of a sudden it said Forward Collision: warning when passing a vehicle that was driving in the next lane to the right , then immediately the auto emergency brakes turned on and once it did that I had trouble with steering the vehicle it felt as if it was pulling me to the right lane where the vehicle next to me was driving. Then following moments when stepping on gas peddle it vibrates, puts the other driver at risk if we crashed due to the malfunction.

NHTSA ODI 11575453

Driving down the road and the car will quit running and will take 20-30 for it to start again and now won’t start at all and it quit running while driving at Hyway speeds 10 times and could have been hit by other vehicles

NHTSA ODI 11571337

My 2023 Kia Forte keeps automatically braking and coming to a complete stop when pulling out of a parking space. It does it in drive and in reverse. On January 4, 2024 I was pulling out of a parking spot on the road and when my front end was completely in the road the car came to a complete stop and I came very close to causing a collision with another vehicle. I’ve had it to the dealership for service 4 times and they duplicated the problem on my first visit and told me they feel my car stopped because it detected a curb and their resolution was to turn off the front end collision assistance safety feature. On the 3rd visit they said my tires did not even roll because I had snow in my wheel wells and that’s why my car stops but my wheels roll I drove my car there. On January 27, 2024 I dropped my car off to another service center who as of today still has my car and they are looking into - car automatically braking/stopping - front end collision assistance failure - blind spot warning lights lighting up and car beeping while on a two lane road - and another attempt to repair back passenger window not rolling down This car is very dangerous for me and my children to ride in and dangerous for other vehicles and passengers as it automatically stops with no warning and no reason . Below I will put the first date it was in for service for these issues as I was unaware I should have wrote down each date this has happened but it has happened many times.

NHTSA ODI 11568625

The car will shift to reverse but it will not reverse. It will not move at all

NHTSA ODI 11566175

The car caught fire on the highway. Per firemen there was a problem with the engine and fuel and it caught fire in under 3 minutes...

NHTSA ODI 11563850

My Lane keep assist in my 2023 Kia Forte GT Line does not function as intended. It frequently pulls me into the lane with oncoming traffic as well as the lanes next to me. I'm unable to pinpoint when, where or why but I do know it typically happen in one spot of my town but everywhere else seems random. It's incredibly dangerous.

NHTSA ODI 11559953

New 2023 Kia Forte LXS (barely 1020 miles) steering wheel feels stiffer and steering the car becomes challenging when driving at or above 45 mph with lane-assist feature set to 'Warning only'. Vehicle starts to steer away (wander) automatically. This issue is subtle when driving at lower speed such as 20 -30 mph. Passengers in the back seat felt unsafe including the driver at the time of this occurrence. I emailed the dealer twice but didn't hear back for 2-3 weeks. Then I called dealer to vent out the frustration over the issue then they asked me to visit the Service center for inspection of the problem. Right from the beginning, service dept. was in denial of such an issue after test driving the car. In the first visit, they checked the wheel alignment which was OKAY. In the second visit, they sent me back saying no appointments were available. In third appointment the technician turned blind-spot feature to 'warning only' and sent me back. So far these visits or appointments were atleast a week or more apart. I drove the vehicle again with the damn features off such as Blind-Spot, Lane-assist still the issue persists with steering wheel being felt stiffer at higher speed and softer or loose at lower speed. I have another car, the steering wheel of which remains softer when driving at 50 mph or more however the new 2023 Kia Forte does not.

NHTSA ODI 11548173

While driving my 2023 Kia Forte GT My Driver Side door came unlatched. The door was locked and fully closed when this happened while turning from the 2nd Street bridge to E Main Street in Louisville, KY which is a busy road at times. I was going about 10-15mph at about 11:15ish, temp was around 70 degrees F when this happened and the car started to set off the warnings. I don't know what caused this to happen considering the door(s) were locked when I started to drive 15 minutes prior. There was nothing in the door frame or latch that could've made this happen.

NHTSA ODI 11547728

What component or system failed or malfunctioned, and is it available for inspection upon request? The Airbsgs failed to deploy when I was hit on my driver side by a car going going between 45-50 miles an hour. How was your safety or the safety of others put at risk? My safety was out at risk because my airbags did not deploy and I hit my head on the B pillar and was jolted from my seat and the time of impact. Has the problem been reproduced or confirmed by a dealer or independent service center? I am not sure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No there was not.

NHTSA ODI 11546713

My car was broken into and the anti theft system failed to protect my car. The entire steering column is damaged as well as a window.

NHTSA ODI 11538546

The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed when the vehicle inadvertently merged to the right lane while the lane assist feature was active. The contact stated that lane assist feature failed to alert her that the vehicle had merged. As a result, the vehicle crashed into a guard rail. The air bags deployed. The contact sustained injury to her right arm, cuts and abrasions and an air bag rash on her chest. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

NHTSA ODI 11538487

Car has a steering/pull issue. Car will pull to the right when driving on a flat straight road. Steering wheel will tighten up and then the pull starts to occur. Resistance must be applied in order to keep the car on the road. The lane keep safety feature has to be turned completely off or car will jerk back due to the pull issue. The pull issue becomes more noticeable after taking right turns. Car was taken to dealership with around 500miles on the car due to this issue. Dealership has attempted to fix this issue 5 times and each time said it was a alignment issue and was fixed. On the 6th time they said it’s normal and that’s how this car drives. Car was kept at the dealership for over 2 months straight with confirmation that it has a pull. Every time the car has been in the shop they have acknowledged the pull. During this time the emergency brake has activated twice while driving around 40mph for no reason.

NHTSA ODI 11537674

I have been driving my car, utilizing the Adaptive Cruise Control, and on a few occasions, have received a 'Check Forward Safety System' error message. Additionally, when utilizing the Adaptive Cruise Control, my vehicle does not recognize the vehicle in the lane directly in front of me, but instead, will recognize the vehicle in the lane to the left of me, as though it is in front of me (i.e. - my car has slowed down and/or initiated emergency braking when unnecessary). I contacted the dealership today, July 14th, to schedule an appointment, and they said the soonest they could see me is July 24th. This is unsafe because when the vehicle has initiated emergency braking, if someone is close enough behind me, they WILL run into me. And it has happened when I have been on the interstate (75mph) as well as local streets (40mph). Prior to this beginning to happen within the last couple of weeks, there were not any signs, warning lamps, etc. to provide a warning.

NHTSA ODI 11532287

I’m an owner of a brand new a 2023 Kia for less than one year. While driving home from work which is 8 miles drive on a Friday, while sitting at a red light I heard a crack or pop to see that my windshield had spontaneously cracked on the driver side. When I got home, I measured it to be 8 inches, starting at the frame. It’ll probably need replacing as opposed to repair. It is and always has been garage kept.

NHTSA ODI 11531289

The contact owns a 2023 Kia Forte. The contact stated while pulling out of the driveway and making a left turn, there was an abnormal clunking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and test driven the vehicle and diagnosed but no issue was found. However, the contact stated that the failure reoccurred increasingly while making left turns with a clunking sound coming from the floorboard. The contact related the failure to NHTSA Campaign Number: 22V906000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80.

NHTSA ODI 11528558

The 2023 Kia Forte LXS model rear camera often fails to identify people, objects, or other vehicles presenting a hazard to vehicles that are backing up. It fails to identify people and vehicles in the blindspots and is quite unreliable leading to several serious close calls in the vehicle. Due to construction of the vehicle it is important to have these features working correctly but they do not work correctly in the rear camera. This is especially true if it is night, if it is sunny, cloudy, or if there is precipitation. It also happens under normal driving conditions as well. These failures render the safety feature hazardous as they mislead a driver into believing that they are safe when using the camera and warnings as a secondary feature to assist looking around the vehicle. Even when looking back physically due to certain blindspots and using the camera features to augment this activity it often fails again causing many close calls and creating potentially hazardous situations especially when backing up in parking lots or garages, in driveways, and on the street.

NHTSA ODI 11526564

Never been in a accident on my second engine and had the transmission replaced now I have oil in my coolant and my screen stoped working but think it’s grime be dealership be I took it some ware and there found wires that was cut

NHTSA ODI 11526440

The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight

NHTSA ODI 11524318