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What 371 owners told NHTSA about the 2023 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (371)Crash / fire / injury (20)Electrical system (172)Engine (79)Suspension (57)Fuel system (48)Driver assistance (40)Steering (40)Transmission & drivetrain (35)Brakes (26)Speed control (18)Lane Departure (14)

2 of 371 complaints match · Steering · crash/fire/injury only · clear filters

Jun 18, 2024SteeringWheelsCrash1 injury

STELLANTIS CASE # 90177098 TRAVELERS INSURANCE CASE # I4V3783 Without warning, the wheel collapsed and the vehicle rolled. Two other vehicles were involved in the accident. The Jeep was a total loss with driver injuries and alleged injuries from an individual in another vehicle involved in the accident. VEHICLE IS CURRENTLY UNDER INVESTIGATION BY INSURANCE REPRESENTATIVES, PRIVATE INVESTIGATORS ENGAGED BY THE INSURANCE COMPANY, OWNER COUNSEL, AND NOW INVESTIGATORS BY STELLANTIS HAVE BEEN ENGAGED. SUSPECTED CAUSATION: 24V-132

NHTSA ODI 11595200

Apr 8, 2024SteeringAirbagsCrash

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while his wife was driving at an unknown speed and crossing an intersection, another vehicle ran the red traffic signal and crashed into the contact's vehicle on the front driver's side tire and wheel well. The contact stated that the vehicle's front end frame was bent to the right and that the front bumper and driver's side light had fallen off of the vehicle from the crash impact. The contact stated that his wife was shaken but was not injured. The contact stated that the side impact and driver's side air bags had not been deployed. The police arrived on the scene and issued a report. The contact had the vehicle towed to his residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact had researched online and related the failure of the driver's air bag to NHTSA Campaign Number: 24V199000 (Air Bags, Steering). The failure mileage was approximately 5,900.

NHTSA ODI 11581773

Working with the data? Download all 371 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Jeep Grand Cherokee Trackhawk verdict →