Home · 2023 Jeep Grand Cherokee Srt · Complaints

What 371 owners told NHTSA about the 2023 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (371)Crash / fire / injury (20)Electrical system (172)Engine (79)Suspension (57)Fuel system (48)Driver assistance (40)Steering (40)Transmission & drivetrain (35)Brakes (26)Speed control (18)Lane Departure (14)

1 of 371 complaints match · Lane Departure · crash/fire/injury only · clear filters

Oct 20, 2023Lane DepartureBackup camera & sensorsCrash

I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11550973

Working with the data? Download all 371 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Jeep Grand Cherokee Srt verdict →