What 371 owners told NHTSA about the 2023 Jeep Grand Cherokee Srt

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11533596

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11533618

The brand new car, not even a month in use, turned itself off in the road. Gave several error message. I turned back on and drive several miles again when it turned it self off again, showing the same error messages. A towing truck took it to the dealership Miami Lakes Automall on Wednesday 5/26 no body in service department answers my calls to give me information on my car

NHTSA ODI 11519582

While driving down a two lane highway suddenly a large boom occurred. I stopped in the road as I thought I blew a tire. Rather it was the right rear coil spring that popped suddenly and broke off the vehicle. The coil hung behind the tire and wedged with the bumper. Back wheel was unable to move. This occurred on the right rear passenger side. The whole vehicle dipped and dropped down. Because of where the spring was I had to have the car towed. Car is 5 months old. We do not take off road.

NHTSA ODI 11516338

1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

NHTSA ODI 11514584

I was driving approximately 25-30mph when the passenger rear spring popped off of the vehicle and was completely disengaged from the vehicle. It popped out of the rear of the vehicle into cars behind me. There were no warning lights, no messages, lights, etc... This happened at approximately 4pm 2/21/23. Two components, the spring, and a round plastic piece were retrieved and saved. Vehicle was taken to a dealership as it has less than 7k miles on it. Dealership has not responded or inspected yet. Insurance was notified. I have a rear mounted camera in the vehicle that captured the exact moment of failure and can share that video as well. Dealership was given the video as well.

NHTSA ODI 11509181

The Quadra-Lift Air Suspension has failed twice while being driven and once during repairs. I have less than 1000 miles on the vehicle and it has spent more time in the shop than on the road. The system has been inspected and worked on by Covert Chrysler Dodge Jeep and Caliber Collision in Austin, TX. USAA Insurance inspected photos only. There was no prior warning light, only a warning notice light after the system failed.

NHTSA ODI 11507722