What 24 owners told NHTSA about the 2023 Hyundai Venue

Rear ended another car and emergency brake never went on. Got a beeping noise after the car in front of me was hit.

NHTSA ODI 11647179

I was going to work, dropping my one year old off at his grandparents on the way. My purse (with my spare key) along with the rest of my belongings were dumped into the front passenger seat after I unlocked my car. Unfortunately, I also placed my main set in the seat in order to buckle up the kiddo. I was wearing a dress with no pockets. I shut my front passenger door, opened the rear passenger door and finished up the car seat wrangle. I then shut his door, and every door on the vehicle clicked shut in the auto locking mechanism. My adrenaline and panic were instantaneous. I work in health care and I know how quickly closed cars become death traps for babies. The car was not on, and my intention was to be in the driver seat 5 seconds later with the AC blasting. I live in the country, my closest neighbors were gone, all of my means of outside communication were in the car, my husband was at work and within two minutes my baby started crying. I immediately grabbed a rock from my garden and broke the driver side rear vent window. No harm was done to my baby, he ate a snack and took a nap afterwards. I got the smallest cut ever on my hand, none of it hit him during the smash. Window repair is 475 through safelight, insurance wanted a 1k deductible so I skipped out on a claim. I spoke to Hyundai Cares and after I explained the situation I was asked why I was upset that I had locked my own baby in the car. The problem is that I didn't lock him in the car - the car locked him in the car. My vehicle has seat sensors and reminds me to grab my passenger from the back seat when I park. I get seat belt reminders due to weight sensors in the front passenger seat when I travel with my dog. In my eyes, the car was fully aware the front was empty, two fobs were in the car, and the back was occupied.

NHTSA ODI 11529967

I am writing to formally notify you of an issue I have been experiencing with my recent leased vehicle, and to request that the issue be addressed accordingly. Additional information: Leased date: February 11, 2023 Dealer address: HUDSON HYUNDAI 977 Communipaw Avenue Jersey City, New Jersey 07304 Phone: (201) 333-3100 2023 HYUNDAI VENUE DENIM LIMITED VIN NUMBER: [XXX] n February 11, 2023, from HUDSON HYUNDAI located at 977 Communipaw Avenue Jersey City, New Jersey 07304 a 2023 HYUNDAI VENUE DENIM LIMITED VIN NUMBER: [XXX]. Appr [XXX] 2023, I began having trouble with the safety futures such as: 1.Blind-Spot Collision Warning (BCW) (It has been working randomly). 2.Rear Cross-Traffic Collision Warning (RCCW) (It has been working randomly). 3.Rear Occupant Alert (ROA) (It has been working randomly). 4.Driver Attention Warning (DAW) (It has been working randomly). 5.Front Passenger Seat belt alert. (It has been working randomly). 6.8-inch color touchscreen with navigation goes to night mode during the day (day light) by itself and starts to run a setup by itself while driving (please see attached pictures). Blue Link only sent an e-mail notification about the automatic setup once. (Days after the episode). On [XXX], I contacted the dealership salesperson (who leased me the vehicle) via text message, Mr. [XXX] informing regarding the safety futures concern, and he provided me a number to call. Unfortunately, they were overbooked, and I only was booked for the following week. ([XXX]). My husband dropped-off the vehicle at HUDSON HYUNDAI located at 977 Communipaw Avenue Jersey City, New Jersey 07304. He gave to the person in charge to check-in the vehicle a written explanation of the issue. Per my husband, even the authorized person at the dealer was unable to have access to the safety futures. The gentlemen stated that even him could not have access to the settings to change anything. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11527653