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What 122 owners told NHTSA about the 2023 Hyundai Tucson Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (122)Crash / fire / injury (13)Driver assistance (25)Electrical system (23)Engine (22)Brakes (17)Speed control (17)Fuel system (16)Transmission & drivetrain (13)Visibility & wipers (7)Steering (6)Lights (5)

2 of 122 complaints match · Brakes · crash/fire/injury only · clear filters

Jun 23, 2025Speed controlBrakesDriver assistanceCrash

For the second time in a year, I was pulling into a parking space and when I applied the brake, the car accelerated, seemed to be airborne and lurched forward. Though I firmly had my foot on the break, it would not stop until it hit a brick post about three feet away. This exact same scenario happened in July of last year. Then, I hit a stand of shrubs. Someone said, your foot must have slipped off the break and hit the accelerator. I said, “I don’t think so.” Yet, I took the blame for the accident, for I could not believe it was a car malfunction, nothing close to this had happened to me since I owned the car. Everything was the same in the last crash as in the first. This time, as soon as the car accelerated, I checked, and my foot was firmly on the break. There is definitely a malfunction in the car. The black.box Should be recovered and read by someone not associated with Hyundai. I checked on Hyundai Tucson Owners’ group on Facebook, and my incident has been reported by others.

NHTSA ODI 11668700

Apr 16, 2023BrakesDriver assistanceCrash

on 04/16/23 I got into my car and Immediately after going into drive the brakes completely failed. The car continued accelerating even after releasing the accelerator and refused to stop even while pumping the brakes. Thank god I turned into a tree and missed pedestrians. the car was totaled.

NHTSA ODI 11517285

Working with the data? Download all 122 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Tucson Plug-in Hybrid verdict →