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What 199 owners told NHTSA about the 2023 Hyundai Santa Fe Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (199)Crash / fire / injury (15)Transmission & drivetrain (40)Driver assistance (34)Electrical system (34)Engine (34)Brakes (22)Speed control (13)Visibility & wipers (13)Fuel system (11)Body & structure (6)Lane Departure (5)

6 of 199 complaints match · Body & structure · clear filters

Mar 30, 2026Body & structure

Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.

NHTSA ODI 11727870

Jun 11, 2025LightsBody & structureVisibility & wipersCrash

My wife was parking the car at carport, all of sudden unintended acceleration happened and hit through the wall. The damage on the car was $12478.57 and damaged the wall and storage on both sides of carport. My wife is scared to drive this car.

NHTSA ODI 11666275

Jan 17, 2025Body & structure

The sunroof glass violently shattered/exploded while driving the vehicle. The manufacturer claims the window meets current standards and is not defective. The curtain or fabric cover was extended covering the glass panel otherwise the driver would have been covered with broken glass.

NHTSA ODI 11636486

May 7, 2024Engine & coolingBody & structure

The contact owns a 2023 Hyundai Santa Fe. The contact stated that the vehicle was overheating while driving. Additionally, the contact stated that upon noticing that coolant was leaking onto the ground, he opened the hood and discovered that coolant was leaking from the radiator. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that a foreign object had struck the radiator, causing coolant to leak into the engine compartment. The dealer informed the contact that a failure caused by a foreign object was not covered under warranty. The vehicle was not repaired. The contact stated that upon examining pictures of the failure provided by the dealer, he noticed that there were rocks stuck in and near the radiator. The contact determined that the large gaps of the front grill were allowing foreign objects to strike the radiator. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The failure mileage was approximately 11,591.

NHTSA ODI 11587396

Mar 15, 2024Body & structure

Sunroof exploded at highway speed glass was contained by interior fabric. Sounded like tire or gun shot . Was able to stop but frightened. Took to dealer and left it. Car has less than 3500 miles on it.

NHTSA ODI 11577704

Apr 28, 2023Body & structure

4/27/23 - Panoramic sunroof exploded going over a bridge. Front glass panel only. No advance warning. Shade was closed and no glass entered cockpit. Local PD responded and saw no evidence of impact or criminal activity. Vehicle is at local dealership for warranty repairs.

NHTSA ODI 11519400

Working with the data? Download all 199 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Santa Fe Hybrid verdict →