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What 199 owners told NHTSA about the 2023 Hyundai Santa Fe Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (199)Crash / fire / injury (15)Transmission & drivetrain (40)Driver assistance (34)Electrical system (34)Engine (34)Brakes (22)Speed control (13)Visibility & wipers (13)Fuel system (11)Body & structure (6)Lane Departure (5)

2 of 199 complaints match · Engine · crash/fire/injury only · clear filters

Jun 11, 2026EngineDriver assistanceCrash

We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.

NHTSA ODI 11743508

May 8, 2025Electrical systemEngineFire

On [XXX], a 2023 Hyundai Santa Fe SEL (VIN: [XXX] ) spontaneously caught fire ~8 hours after parking, per fire report (Walla Walla Fire Dept.). The fire destroyed the hyundai santa fe sel engine compartment and totaled 5 vehicles with a total value of over $400,000 not including personal property to the parties involved. I was not the Hyundai’s renter/operator; the vehicle was rented by a third party from Enterprise. Despite no active recall for this VIN, the vehicle contained: Mando ABS module, Mando EPS module similar to known defective parts of the same year, and Hyundai Mobis tow hitch harness, all of which have known defect/recall history in similar make/Model equivalent vehicles. This case may involve VIN exclusion errors or latent product defects similar to recent defects INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11659653

Working with the data? Download all 199 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Santa Fe Hybrid verdict →