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What 199 owners told NHTSA about the 2023 Hyundai Santa Fe Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (199)Crash / fire / injury (15)Transmission & drivetrain (40)Driver assistance (34)Electrical system (34)Engine (34)Brakes (22)Speed control (13)Visibility & wipers (13)Fuel system (11)Body & structure (6)Lane Departure (5)

1 of 199 complaints match · Brakes · crash/fire/injury only · clear filters

Dec 16, 2023BrakesCrash4 injuries

While parking, the brakes failed. Although the brake pedal was correctly and completely depressed the car failed to stop until it hit the building causing damage to structure and injuries occurred to passengers. The brake pedal pulsated but the car did not stop. Prior to this, the brakes would sporadically pulsate while braking. There were vehicle health issues that were reported.

NHTSA ODI 11560485

Working with the data? Download all 199 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Santa Fe Hybrid verdict →