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What 200 owners told NHTSA about the 2023 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (200)Crash / fire / injury (15)Transmission & drivetrain (41)Driver assistance (34)Electrical system (34)Engine (34)Brakes (22)Speed control (14)Visibility & wipers (13)Fuel system (11)Body & structure (6)Lane Departure (5)

1 of 200 complaints match · Fuel system · crash/fire/injury only · clear filters

Feb 24, 2025Fuel systemDriver assistanceCrashFire2 injuries

The accelerator stuck and the vehicle crashed. The vehicle is totaled. It happened [XXX]. No one has yet inspected the vehicle. I notified Hyundai about 5 days ago. The phone number of the towing company is 516 433 1011. The following link is a YouTube video of the accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11644603

Working with the data? Download all 200 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Santa Fe Hybrid Hev verdict →